Refund issued to original FBA order, new replacement order also delivered to buyer by FBA
Hello everyone,
Today We Experienced Again a Worst & Senseless Policy from Amazon FBA Replacement & Return Policy.
FBA Order ID : 403-0491779-8941969 (original order) Rs.7700/-
Refund issued Rs.7700/-to Original Order,
also, FBA has Delivered the New Replacement Order to Buyer at Zero Cost.
FBA Replacement Order: 408-0173204-0557152
It Means, that Buyer Has Recieved Product at Zero Cost with Full Refund for Original Product.
Now, Buyer Enjoying Product at Free of Cost.
Same Issues We Faced Several Times,
Till Date No Clarification Recieved from Amazon that Why They Issue the Refund to Buyer when Buyer has ALready Recieved the Replacement Order ?
Mystrie will Continue......
Regards,
FURNITURE FIRST
Refund issued to original FBA order, new replacement order also delivered to buyer by FBA
Hello everyone,
Today We Experienced Again a Worst & Senseless Policy from Amazon FBA Replacement & Return Policy.
FBA Order ID : 403-0491779-8941969 (original order) Rs.7700/-
Refund issued Rs.7700/-to Original Order,
also, FBA has Delivered the New Replacement Order to Buyer at Zero Cost.
FBA Replacement Order: 408-0173204-0557152
It Means, that Buyer Has Recieved Product at Zero Cost with Full Refund for Original Product.
Now, Buyer Enjoying Product at Free of Cost.
Same Issues We Faced Several Times,
Till Date No Clarification Recieved from Amazon that Why They Issue the Refund to Buyer when Buyer has ALready Recieved the Replacement Order ?
Mystrie will Continue......
Regards,
FURNITURE FIRST
1 reply
Roberto_Amazon
Hello! @Seller_kZojrJqW40mWz
This is Roberto. We understand this directly impacts your business. While our refund policies are designed to maintain customer trust, we have measures in place to protect sellers:
- All refunds are evaluated based on return reason and item condition
- You can review decisions in your Returns Report and file reimbursement claims if needed
- For high-value items, customers must return products before receiving refunds
Best regards,
Refund issued to original FBA order, new replacement order also delivered to buyer by FBA
Hello everyone,
Today We Experienced Again a Worst & Senseless Policy from Amazon FBA Replacement & Return Policy.
FBA Order ID : 403-0491779-8941969 (original order) Rs.7700/-
Refund issued Rs.7700/-to Original Order,
also, FBA has Delivered the New Replacement Order to Buyer at Zero Cost.
FBA Replacement Order: 408-0173204-0557152
It Means, that Buyer Has Recieved Product at Zero Cost with Full Refund for Original Product.
Now, Buyer Enjoying Product at Free of Cost.
Same Issues We Faced Several Times,
Till Date No Clarification Recieved from Amazon that Why They Issue the Refund to Buyer when Buyer has ALready Recieved the Replacement Order ?
Mystrie will Continue......
Regards,
FURNITURE FIRST
Refund issued to original FBA order, new replacement order also delivered to buyer by FBA
Hello everyone,
Today We Experienced Again a Worst & Senseless Policy from Amazon FBA Replacement & Return Policy.
FBA Order ID : 403-0491779-8941969 (original order) Rs.7700/-
Refund issued Rs.7700/-to Original Order,
also, FBA has Delivered the New Replacement Order to Buyer at Zero Cost.
FBA Replacement Order: 408-0173204-0557152
It Means, that Buyer Has Recieved Product at Zero Cost with Full Refund for Original Product.
Now, Buyer Enjoying Product at Free of Cost.
Same Issues We Faced Several Times,
Till Date No Clarification Recieved from Amazon that Why They Issue the Refund to Buyer when Buyer has ALready Recieved the Replacement Order ?
Mystrie will Continue......
Regards,
FURNITURE FIRST
Refund issued to original FBA order, new replacement order also delivered to buyer by FBA
Hello everyone,
Today We Experienced Again a Worst & Senseless Policy from Amazon FBA Replacement & Return Policy.
FBA Order ID : 403-0491779-8941969 (original order) Rs.7700/-
Refund issued Rs.7700/-to Original Order,
also, FBA has Delivered the New Replacement Order to Buyer at Zero Cost.
FBA Replacement Order: 408-0173204-0557152
It Means, that Buyer Has Recieved Product at Zero Cost with Full Refund for Original Product.
Now, Buyer Enjoying Product at Free of Cost.
Same Issues We Faced Several Times,
Till Date No Clarification Recieved from Amazon that Why They Issue the Refund to Buyer when Buyer has ALready Recieved the Replacement Order ?
Mystrie will Continue......
Regards,
FURNITURE FIRST
1 reply
1 reply
Roberto_Amazon
Hello! @Seller_kZojrJqW40mWz
This is Roberto. We understand this directly impacts your business. While our refund policies are designed to maintain customer trust, we have measures in place to protect sellers:
- All refunds are evaluated based on return reason and item condition
- You can review decisions in your Returns Report and file reimbursement claims if needed
- For high-value items, customers must return products before receiving refunds
Best regards,
Roberto_Amazon
Hello! @Seller_kZojrJqW40mWz
This is Roberto. We understand this directly impacts your business. While our refund policies are designed to maintain customer trust, we have measures in place to protect sellers:
- All refunds are evaluated based on return reason and item condition
- You can review decisions in your Returns Report and file reimbursement claims if needed
- For high-value items, customers must return products before receiving refunds
Best regards,
Roberto_Amazon
Hello! @Seller_kZojrJqW40mWz
This is Roberto. We understand this directly impacts your business. While our refund policies are designed to maintain customer trust, we have measures in place to protect sellers:
- All refunds are evaluated based on return reason and item condition
- You can review decisions in your Returns Report and file reimbursement claims if needed
- For high-value items, customers must return products before receiving refunds
Best regards,
