Very Poor Service from Amazon ATS
I had scheduled a pickup for my inventory with Amazon ATS on 7th July 2025, but till now no one has come for the pickup. I have raised multiple tickets and followed up through emails several times, but there has been no proper response from Amazon's side. This kind of delay and lack of communication is extremely disappointing. Very poor service from Amazon ATS. Not expected from such a big platform.
Very Poor Service from Amazon ATS
I had scheduled a pickup for my inventory with Amazon ATS on 7th July 2025, but till now no one has come for the pickup. I have raised multiple tickets and followed up through emails several times, but there has been no proper response from Amazon's side. This kind of delay and lack of communication is extremely disappointing. Very poor service from Amazon ATS. Not expected from such a big platform.
1 reply
Christine_Amazon
Hi @Seller_MZvBdFoV4BxXz
We apologize for any disruption to your business operations. If your scheduled Easy Ship pickup was not attempted by 6 p.m. on the designated date, we kindly request that you complete the attached form.
This will prompt our Easy Ship team to investigate the incident and arrange for collection during the next available time slot.
Rest assured, we will also review and adjust any metrics that may have been negatively impacted due to the missed pickup, where applicable.
For additional details, please refer to the following resource:
Process Amazon Easy Ship orders
Christine
