Asin in wrong category
I ve been triyin to change my product category I lised it on "Dectorative-bookends" but amazon put it in books , but my product is not a book is a book for decoring I ve opened a lot of cases with the same answer :
"This product is assigned to the current category based on the detail page and how Amazon customers find products through search and browse. "
But there is a lot of product similar to mine and they are in the correct category , and they are using search terms similar to mine but they re in the correct category.
I tryed also reporting like a customer but it doesn't work either.
What else can I do?
Asin in wrong category
I ve been triyin to change my product category I lised it on "Dectorative-bookends" but amazon put it in books , but my product is not a book is a book for decoring I ve opened a lot of cases with the same answer :
"This product is assigned to the current category based on the detail page and how Amazon customers find products through search and browse. "
But there is a lot of product similar to mine and they are in the correct category , and they are using search terms similar to mine but they re in the correct category.
I tryed also reporting like a customer but it doesn't work either.
What else can I do?
1 reply
Danny_Amazon
Hello @Seller_4pg8gcodM4MRO- thanks for sharing this concern to forums, I would like to be of assistance if I can! Here are the instructions for changing a product's category. It sounds like these steps may have been attempted already, though. If so, I would recommend starting a case with Seller Support to request assistance with this update.
Let me know if this helps or if I can help answer any further questions here. Thanks!
-Danny
