My store has been suspended
my store is suspended fast selling
Is there anyone who can help me, thanks
6 replies
Seller_Umun42utmx7fO
You have to submit the appeal to get your account reinstated
Ash_AMZ
Hello @TURGAY_AE,
I’m Ash from Amazon , and I’ll be happy to assist regarding your questions as I certainly understand this request is important for your business.
It has been understood, that your account has been suspended due to the policy violations and you need help to reactivate the account.
To help you better, kindly share the initial performance notification you received while the account got suspended.
You will find the notification in the Performance notification --under Performance section of your seller account.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Ash.
Seller_pTdEGyy3RCJTn
Hi @TURGAY_AE,
Thanks for sharing the notification, I have gone through it but it does not have complete information please check the notification that your received on the day of your account deactivation.
We’d request you to share with us the first email through which you have been asked to submit the appeal or invoices, so that we can analyze it and share our feedback here.
We’re waiting to hear from you.
Regards,
Danii
Seller_pWQQWt9o7QsYY
hello, thank you for your interest, the first notification I received is seen in the screenshot I shared with you, and the other one is the second notification I received, thank you
Seller_pTdEGyy3RCJTn
Hello @TURGAY_AE,
Thanks for sharing the notification, I have gone through it and as we understood that this account has violated the policy of amazon “Selling Policies and Seller Code of Conduct” please go through this policy to understand how the shipping process was not valid and did the costumer received the exact product?
Please check the complete notification and write down all the violation that happened in the past and what was the reason for them, on the basis of the causes what corrective measures you have taken and in future how will make sure that it would not happen again.
Please used the appeal button available in account health page and submit the appeal with complete explanation about the tracking IDs or shipping issue or the complain of the costumer regrinding product delivery.
What do you understand about the “Selling Polices and Seller Code of Conduct”?
What is you next business model in terms of the product, inventory and supplier?
How will you make sure about the valid tracking IDs and valid shipping process?
Please explain the above point in the appeal.
Please keep us posted, the forums community and I, are here to assist you with your concerns.
Regards,
Danii
My store has been suspended
my store is suspended fast selling
Is there anyone who can help me, thanks
My store has been suspended
my store is suspended fast selling
Is there anyone who can help me, thanks
6 replies
6 replies
Seller_Umun42utmx7fO
You have to submit the appeal to get your account reinstated
Ash_AMZ
Hello @TURGAY_AE,
I’m Ash from Amazon , and I’ll be happy to assist regarding your questions as I certainly understand this request is important for your business.
It has been understood, that your account has been suspended due to the policy violations and you need help to reactivate the account.
To help you better, kindly share the initial performance notification you received while the account got suspended.
You will find the notification in the Performance notification --under Performance section of your seller account.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Ash.
Seller_pTdEGyy3RCJTn
Hi @TURGAY_AE,
Thanks for sharing the notification, I have gone through it but it does not have complete information please check the notification that your received on the day of your account deactivation.
We’d request you to share with us the first email through which you have been asked to submit the appeal or invoices, so that we can analyze it and share our feedback here.
We’re waiting to hear from you.
Regards,
Danii
Seller_pWQQWt9o7QsYY
hello, thank you for your interest, the first notification I received is seen in the screenshot I shared with you, and the other one is the second notification I received, thank you
Seller_pTdEGyy3RCJTn
Hello @TURGAY_AE,
Thanks for sharing the notification, I have gone through it and as we understood that this account has violated the policy of amazon “Selling Policies and Seller Code of Conduct” please go through this policy to understand how the shipping process was not valid and did the costumer received the exact product?
Please check the complete notification and write down all the violation that happened in the past and what was the reason for them, on the basis of the causes what corrective measures you have taken and in future how will make sure that it would not happen again.
Please used the appeal button available in account health page and submit the appeal with complete explanation about the tracking IDs or shipping issue or the complain of the costumer regrinding product delivery.
What do you understand about the “Selling Polices and Seller Code of Conduct”?
What is you next business model in terms of the product, inventory and supplier?
How will you make sure about the valid tracking IDs and valid shipping process?
Please explain the above point in the appeal.
Please keep us posted, the forums community and I, are here to assist you with your concerns.
Regards,
Danii
Seller_Umun42utmx7fO
You have to submit the appeal to get your account reinstated
Seller_Umun42utmx7fO
You have to submit the appeal to get your account reinstated
Ash_AMZ
Hello @TURGAY_AE,
I’m Ash from Amazon , and I’ll be happy to assist regarding your questions as I certainly understand this request is important for your business.
It has been understood, that your account has been suspended due to the policy violations and you need help to reactivate the account.
To help you better, kindly share the initial performance notification you received while the account got suspended.
You will find the notification in the Performance notification --under Performance section of your seller account.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Ash.
Ash_AMZ
Hello @TURGAY_AE,
I’m Ash from Amazon , and I’ll be happy to assist regarding your questions as I certainly understand this request is important for your business.
It has been understood, that your account has been suspended due to the policy violations and you need help to reactivate the account.
To help you better, kindly share the initial performance notification you received while the account got suspended.
You will find the notification in the Performance notification --under Performance section of your seller account.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Ash.
Seller_pTdEGyy3RCJTn
Hi @TURGAY_AE,
Thanks for sharing the notification, I have gone through it but it does not have complete information please check the notification that your received on the day of your account deactivation.
We’d request you to share with us the first email through which you have been asked to submit the appeal or invoices, so that we can analyze it and share our feedback here.
We’re waiting to hear from you.
Regards,
Danii
Seller_pTdEGyy3RCJTn
Hi @TURGAY_AE,
Thanks for sharing the notification, I have gone through it but it does not have complete information please check the notification that your received on the day of your account deactivation.
We’d request you to share with us the first email through which you have been asked to submit the appeal or invoices, so that we can analyze it and share our feedback here.
We’re waiting to hear from you.
Regards,
Danii
Seller_pWQQWt9o7QsYY
hello, thank you for your interest, the first notification I received is seen in the screenshot I shared with you, and the other one is the second notification I received, thank you
Seller_pWQQWt9o7QsYY
hello, thank you for your interest, the first notification I received is seen in the screenshot I shared with you, and the other one is the second notification I received, thank you
Seller_pTdEGyy3RCJTn
Hello @TURGAY_AE,
Thanks for sharing the notification, I have gone through it and as we understood that this account has violated the policy of amazon “Selling Policies and Seller Code of Conduct” please go through this policy to understand how the shipping process was not valid and did the costumer received the exact product?
Please check the complete notification and write down all the violation that happened in the past and what was the reason for them, on the basis of the causes what corrective measures you have taken and in future how will make sure that it would not happen again.
Please used the appeal button available in account health page and submit the appeal with complete explanation about the tracking IDs or shipping issue or the complain of the costumer regrinding product delivery.
What do you understand about the “Selling Polices and Seller Code of Conduct”?
What is you next business model in terms of the product, inventory and supplier?
How will you make sure about the valid tracking IDs and valid shipping process?
Please explain the above point in the appeal.
Please keep us posted, the forums community and I, are here to assist you with your concerns.
Regards,
Danii
Seller_pTdEGyy3RCJTn
Hello @TURGAY_AE,
Thanks for sharing the notification, I have gone through it and as we understood that this account has violated the policy of amazon “Selling Policies and Seller Code of Conduct” please go through this policy to understand how the shipping process was not valid and did the costumer received the exact product?
Please check the complete notification and write down all the violation that happened in the past and what was the reason for them, on the basis of the causes what corrective measures you have taken and in future how will make sure that it would not happen again.
Please used the appeal button available in account health page and submit the appeal with complete explanation about the tracking IDs or shipping issue or the complain of the costumer regrinding product delivery.
What do you understand about the “Selling Polices and Seller Code of Conduct”?
What is you next business model in terms of the product, inventory and supplier?
How will you make sure about the valid tracking IDs and valid shipping process?
Please explain the above point in the appeal.
Please keep us posted, the forums community and I, are here to assist you with your concerns.
Regards,
Danii
