My account has been deactivated by amazon one month ago
It's been one month that amazon deactivated my account. My father while listing saddi in india marketplace mentioned manjha in keywords. But I already proved that I didn't violate any of the amazon policy and that was saddi only, that was just a mistake done unfortunately. But still amazon is not reactivating my account inspite of proving it as saddi by a lab report too. Please help me.
My account has been deactivated by amazon one month ago
It's been one month that amazon deactivated my account. My father while listing saddi in india marketplace mentioned manjha in keywords. But I already proved that I didn't violate any of the amazon policy and that was saddi only, that was just a mistake done unfortunately. But still amazon is not reactivating my account inspite of proving it as saddi by a lab report too. Please help me.
7 replies
Noor_Amazon_
Hi @Seller_CDz1zwZv2X5GT,
If I understand well, you have already appealed and the request got denied? In that case, you'll need to provide other documents supporting your situation. Re-applying using the same documents that got rejected won't change the final decision.
Regards,
Noor
Seller_CDz1zwZv2X5GT
Sir I provided a government authorized lab report which clearly proves that my product was of saddi and hence not restricting any of the policy of amazon
Now my ques is to you that what can I provide better than this