Attention: Notification of Product Removal by Amazon Product Safety
I received an email today saying 6 of my asin's were removed for a 'safety' violation. I've been selling these items for years and have sold 1000's here without an issue. It's an auto part. I reviewed the link in the email:
https://sellercentral.amazon.com/gp/help/external/help.html?itemID=200164570
My parts do not meet any of this criterial.
Was this something that was reported to Amazon by a 3rd party (this is what I think)? Most likely a competitor I think as a 'normal' customer wouldn't pick on 6 listings. Is there a way to tell who?
How do I get these back asap? I emailed the address in the email, highrisk-lifesafety@amazon.com, and explained this is an auto part and does not meet the criteria in the help link.
I also opened a case, 15212348621.
Any help here is appreciated. Mods?
Attention: Notification of Product Removal by Amazon Product Safety
I received an email today saying 6 of my asin's were removed for a 'safety' violation. I've been selling these items for years and have sold 1000's here without an issue. It's an auto part. I reviewed the link in the email:
https://sellercentral.amazon.com/gp/help/external/help.html?itemID=200164570
My parts do not meet any of this criterial.
Was this something that was reported to Amazon by a 3rd party (this is what I think)? Most likely a competitor I think as a 'normal' customer wouldn't pick on 6 listings. Is there a way to tell who?
How do I get these back asap? I emailed the address in the email, highrisk-lifesafety@amazon.com, and explained this is an auto part and does not meet the criteria in the help link.
I also opened a case, 15212348621.
Any help here is appreciated. Mods?
13 replies
Seller_ORQtG7VJkFtXK
UPDATE:
I received an email back from highrisk. They said Amazon is not going to sell parts for vehicle airbag systems.
My part is NOT in the airbag system.
How do I explain this to Amazon?
Mods help please!
Seller_ORQtG7VJkFtXK
Case 15211629181
Mods help please! The asins are not being restored. Amazon is identifing the part incorrectly.
Seller_ORQtG7VJkFtXK
Any mod help is appreciated here...
@Sandy_Amazon
@Blake_Amazon
@Michelle_Amazon
@Tatiana_Amazon
@Jaijai_AMZ_136
Danny_Amazon
Hello there @Seller_ORQtG7VJkFtXK- appreciate your surfacing of this issue here on the forums.
I wanted to let you know I was able to read through the case ID you provided here and surfaced it internally to request some further review and assistance. Please note that reviews of this nature can take some time, but I will be sure to share updates on this thread as I receive them.
In the meantime, I will note that the examples of prohibited listings on this help page are only examples, and additional considerations may exist to help ensure customer safety.
Thanks in advance,
Danny
