Hello all.

After dozens of seller support cases each week I still cant get Amazon to get my inventory out of FC Processing. Timeline of events.

1. I send in 500 units of ASIN in July. Units start selling normally. All this is in Amazon US.
2. I send in additional 250 in early Sept. Inventory still selling. Some inventory gets listed in Canada due to a setting I had where inventory gets automatically listed there for additional sales in that region.
3. Late September I receive a trademark violation on the ASIN in CANADA. I attempt to appeal the violation (it was bogus, as most are) but Amazon does not accept my valid documentation. I concede to the violation in my CANADA seller central account and move on with my life. The ASIN is still listed and live in the US.
4. A week or so after conceding to the trademark violation in Canada I begin to notice that my Amazon US inventory for this ASIN is going into FC Processing. Some of it is still selling however, although available inventory is decreasing.
5. Early October I send in an additional 80 units into Amazon US FBA. This goes into FC processing too.
6. October onwards, almost all of my inventory is in FC processing, I am still live on the PDP, although my fulfillment time is 7 to 14 days, hence I get orders but customers generally cancel when they realize the shipping time.
7. Seller Support is unhelpful. They review the case and "escalate" it to the FBA team. The FBA team responds stating the ASIN is restricted due to policy compliance issues.
8. I reach out to the account health team. I spend 2 hours with them digging into this issue and they assure me that it is not policy/account health related, and that the inventorey is quarentined due to a catalogue issue.
9. I continue to try to get a resolution through seller support, they push back and say it is a policy issue.
10. I am unable to even remove the inventory from Amazon.

Note that I never received any trademark or IP violation for this ASIN in the US. My account health dashboard is completely clean, the ASIN is not suspended or blocked, it's simply in FC processing and shows as inactive due to not having any available inventory. It doesnt show in my stranded inventory.

I am praying to the Amazon gods on this one, as there is a meaningful amount of money invested here. Does anyone have any insights as to why this could be, or a potentially path forward to get this diagnosed and resolved? I have not reached out to Jeff @ amazon yet.