Package delivered from my courier, but still appears "in transit" on amazon
Hey, so I was having my shipment plan prepared on amazon with the tracking IDs entered but then decided to switch to a faster delivery, so the trackings changed. I couldn’t change them on amazon, though. I opened a case to the support and they told me that it won’t be a problem even with wrong tracking IDs. My courier(UPS) delivered the packages 2 days ago but on amazon it is still in transit. Should I be worried?
Package delivered from my courier, but still appears "in transit" on amazon
Hey, so I was having my shipment plan prepared on amazon with the tracking IDs entered but then decided to switch to a faster delivery, so the trackings changed. I couldn’t change them on amazon, though. I opened a case to the support and they told me that it won’t be a problem even with wrong tracking IDs. My courier(UPS) delivered the packages 2 days ago but on amazon it is still in transit. Should I be worried?
1 reply
Dominic_Amazon
Dominic from Amazon here, happy to help.
Normally, the shipment status is updated automatically based on the tracking information that is provided. Sometimes the status may not display as expected, if signals between the carrier and Amazon’s system do not sync. It may take up to 10 days for your shipment’s status to change to Checked in after your scheduled delivery date.
Best,
Dominic
