INvoice rejected due to address
what address does amazon want on invoices? Our invoices have our official address which is our corporate address that bills are sent to but they are now rejecting these saying the address does not match below is the exact message
-- The document that you have provided includes buyer information that does not match your selling account. You must provide an invoice that reflects your business name and address listed as the buyer.
Very frustrating as this is our Verified address inside of the amazon system. not sure what address they are looking for
1 reply
Dawn_Amazon
Hello @Seller_C8tCpvh0Khifi,
This is Dawn from Amazon, thank you for using Seller Forums.
Understand that you are encountering invoice rejection issue.
From your post, we recommend checking your business name and address on your seller central to see if it matches your business name and address on your invoice.
In case you have received any performance notification, please share its summary for us to provide more specific guidance.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Regards,
Dawn
