Sacm by Amazon!!
I'm seriously disappointed with Amazon's performance over the past month. Things have gone from bad to worse.
The ATS vendors assigned to my FBA shipments and Easy Ship orders are not showing up for pickups. Despite multiple follow-ups, there's been no resolution.
To make matters worse, the seller support team seems completely disconnected — language barriers aside, they keep sending me the same two forms over and over again. I've filled them repeatedly, yet nothing has changed. Still no pickups.
At this point, it genuinely feels like Amazon is pushing out small sellers in favor of a monopoly with their own preferred vendors.
This isn't just mismanagement — it feels like a deliberate move. Something is seriously wrong.
Sacm by Amazon!!
I'm seriously disappointed with Amazon's performance over the past month. Things have gone from bad to worse.
The ATS vendors assigned to my FBA shipments and Easy Ship orders are not showing up for pickups. Despite multiple follow-ups, there's been no resolution.
To make matters worse, the seller support team seems completely disconnected — language barriers aside, they keep sending me the same two forms over and over again. I've filled them repeatedly, yet nothing has changed. Still no pickups.
At this point, it genuinely feels like Amazon is pushing out small sellers in favor of a monopoly with their own preferred vendors.
This isn't just mismanagement — it feels like a deliberate move. Something is seriously wrong.
2 replies
Christine_Amazon
Hi @Seller_9aKiNvbetxilR
We understand the inconvenience when a scheduled pickup doesn't occur as planned. If your Easy Ship collection wasn't attempted by 6 p.m. on the scheduled date, we'd appreciate you completing this form.
Once submitted, our team will:
- Investigate the missed pickup
- Schedule a new collection for the next available time slot
- Remove any negative metrics applied to your account due to this incident
Please note that you can find additional details in our "Process Amazon Easy Ship Orders" guide.
Thank you for your patience, and we apologize again for any disruption to your business.
Christine
