Courier boy not pickup my order
i am new seller i recieved five order but then they cancelled because of pickup not done when I fetch delivery executive phone number during call window but it's not available what I do now
Courier boy not pickup my order
i am new seller i recieved five order but then they cancelled because of pickup not done when I fetch delivery executive phone number during call window but it's not available what I do now
4 replies
Roberto_Amazon
Hello! @Seller_M8yruOLTKmisb
Thank you for using the Forums. I am sorry for the repeated issues with the pick-ups.
Please fill out this form if an Easy Ship pick-up was not attempted by 6 p.m. on the scheduled date. This action will ensure that our Easy ship teams investigates the incident, and we will try to pick up the order during the next available slot.
Additionally, we will reverse any metrics that were affected due to a pick-up miss, if applicable.
For more information, please see below:
Process Amazon Easy Ship orders
Regards,
Roberto
Seller_ORK2mHIkyBwD8
This issue has been really harming businesses.
Seller_RBMq8gWjN0aQa
Facing the same issue as a new seller , i was so excited to get my order posted , but its been a week still no response from Easy ship , all Amazon customer care ask us to do is fill up a form , what's the point , i know if we do our account wont get penalized but the customer only thinks that its the seller problem and give us a bad Reputation
