Pick up person didnt come for pick up
As the pick up person did not come for pick up we couriered the parcel to the buyer and mailed the tracking id to his mail which was provided by amazon.But I could not give the tracking id to amazon as there was no provision as amazon had given their tracking id.
So I have lost the amount for the items sent as well as the courier charges.
Th worst part is that now my account is at risk as my two orders are cancelled according to amazon
Pick up person didnt come for pick up
As the pick up person did not come for pick up we couriered the parcel to the buyer and mailed the tracking id to his mail which was provided by amazon.But I could not give the tracking id to amazon as there was no provision as amazon had given their tracking id.
So I have lost the amount for the items sent as well as the courier charges.
Th worst part is that now my account is at risk as my two orders are cancelled according to amazon
1 reply
Christine_Amazon
Hi @Seller_OaPbC9qWI1oWR
I am sorry this impacted your business operations. Please fill out this form if an Easy Ship pick-up was not attempted by 6 p.m. on the scheduled date. This action will ensure that our Easy ship teams investigates the incident, and we will try to pick up the order during the next available slot.
Additionally, we will reverse any metrics that were affected due to a pick-up miss, if applicable.
For more information, please see below:
Process Amazon Easy Ship orders
Regards,
Christine.
