Seller Account Deactivated
Any One knows how to get account Activated. I was notified by Amazon that My Account will be deactivated , Reason- That I have 2 seller account. I did respond timely that I do not know or own that account. AMAZON still went ahead and Deactivated my Seller Account. I have responded 3 times via Appeals. I have called several times , spoken to about 7 Reps total and they couldnt help me and gave me several Bogus Number that do not exist or not affiliated with amazon. I am so frustated. I have had this account for almost 4 years now and have not had any Issues. HELP!!
Seller Account Deactivated
Any One knows how to get account Activated. I was notified by Amazon that My Account will be deactivated , Reason- That I have 2 seller account. I did respond timely that I do not know or own that account. AMAZON still went ahead and Deactivated my Seller Account. I have responded 3 times via Appeals. I have called several times , spoken to about 7 Reps total and they couldnt help me and gave me several Bogus Number that do not exist or not affiliated with amazon. I am so frustated. I have had this account for almost 4 years now and have not had any Issues. HELP!!
1 reply
Atlas_Amazon
Hello @Seller_ptC43eLqNQMZ3
Thank you for the information provided regarding the deactivation of your account. I understand it is due to an association between your account and another. You should have received a performance notification that includes the details of this account. Once reviewed, you will need to identify how you became associated.
Have you ever utilized a third party service or assistant for the operation of your account? Have you ever assisted anyone with theirs? If so, then you are going to need to provide an explanation regarding their services or the service you provided to another. If you have any documentation such as a contract agreement or termination, then be sure to provide that for additional evidence.
In the event it is not due to a third party connection, you may want to look at family members or friends who may have a selling account. Our team has identified shared information and it will need to be sufficiently explained. If you find that you are actively associated to another account, then you will need that account to be reactivated for you to reactivate yours.
If you have any additional questions or details to share regarding this situation, continue to refer here for support.
Best,
Atlas
