No Invoice for Sellers Amazon Monthly Subscription Fees
ID 10762777382
MY QUESTION or call it a complaint which still remains unanswered by the amazon seller support, ticket is opened from very long time, since 2nd of Feb 2025. Please advise why there is no invoice generated for the amazon monthly subscription fee, its been long and we have realised that it was never accounted into our accounting system when submit vat, as these do not show up in VAT report or seller fee invoices. This is not a great process to only show up these fees under date range report and exclude from the tax library, vat invoices, please escalate this issue to your development team, tech team and resolve this issue asap please. thanks
No Invoice for Sellers Amazon Monthly Subscription Fees
ID 10762777382
MY QUESTION or call it a complaint which still remains unanswered by the amazon seller support, ticket is opened from very long time, since 2nd of Feb 2025. Please advise why there is no invoice generated for the amazon monthly subscription fee, its been long and we have realised that it was never accounted into our accounting system when submit vat, as these do not show up in VAT report or seller fee invoices. This is not a great process to only show up these fees under date range report and exclude from the tax library, vat invoices, please escalate this issue to your development team, tech team and resolve this issue asap please. thanks
6 replies
Ezra_Amazon
Hi @Seller_hk02yt1EBBFen,
I've asked the team to check those subscription fee invoices for Dec 2024 - March 2025, and they're all confirmed and available.
You can find them in your Tax Document Library under these IDs:
- GB-AEU-2025-435519
- GB-AEU-2025-11973
- GB-AEU-2024-1687000
- GB-AEU-2025-849606
Could you check these and let me know if you need any other invoices?
Cheers, Ezra
