Weight Issue.
Hello guys, recently it is being seen that Amazon's Easy Ship team is charging extra from the seller by quoting wrong weight. This scam is being seen. In this, a flaw has been found in the alteration of weight by their backend team. In which, the items of lesser weight are being shown as items of higher weight and maximum charge is being taken for it. Even though I provided valid proof, they still did not reimburse any fees. Beware of their scam. 2 asin different and product also different but weight same mentioned in excel sheet. The weight that I have entered while scheduling the order will be visible to you and you can check the weight of the order in their report. This is the wrong way to scam them.
Weight Issue.
Hello guys, recently it is being seen that Amazon's Easy Ship team is charging extra from the seller by quoting wrong weight. This scam is being seen. In this, a flaw has been found in the alteration of weight by their backend team. In which, the items of lesser weight are being shown as items of higher weight and maximum charge is being taken for it. Even though I provided valid proof, they still did not reimburse any fees. Beware of their scam. 2 asin different and product also different but weight same mentioned in excel sheet. The weight that I have entered while scheduling the order will be visible to you and you can check the weight of the order in their report. This is the wrong way to scam them.
1 reply
Roberto_Amazon
Hello! @Seller_Yr2px9ys61uWD
Thank you for using the Forums. I understand that you have been facing challenges with weight discrepancies, have you contacted our Seller Support team to dispute them?
If so, please provide the case ID here.
Regards,
Roberto
