Your call has ended. If you need to speak with us again, please request another call.
I have been having this issue for a very long time. Anybody still experience this issue. I have tried everything from clearing cache, use different browser, even a different phone number but never receive a call through Call Me Now in account health central. Any amazon representative out there can you please looking into this issue? Thanks
Your call has ended. If you need to speak with us again, please request another call.
I have been having this issue for a very long time. Anybody still experience this issue. I have tried everything from clearing cache, use different browser, even a different phone number but never receive a call through Call Me Now in account health central. Any amazon representative out there can you please looking into this issue? Thanks
2 replies
Troy_Amazon
Hi @Seller_AHQxvf4qoYLFP,
Thank you for your post. I understand you are having issues reaching the Account Health department. Based off your post, I see you have undertaken troubleshooting measures, but would still like to provide the following suggestions.
- Clear cookies and caches.
- Disable any running scripts.
- Logout from all Amazon account Sellers and buyers.
- Restart the browser.
- Try calling from a different browser.
- Try using incognito mode of browser for calling
- Ensure that your carrier does not have any additional spam blocker enabled
- Check for internet connectivity issue and if possible use a different service provider.
In an effort to better assist, can you share if you were seeing any kind of error message other than the "Your call has ended"? If so, please share either a description of screenshot here in the thread so we can better understand you situation.
Additionally, feel free to share the reason for which you were utilizing the CMN button. We may be able to provide some assistance here in the Forums regarding your account issue.
Regards,
Troy
