What do you need help with?

Subject: ATS Pickup Not Available in Pincode 611001 – Request for Resolution

Dear Amazon Seller Support,

I have been an active seller on Amazon for the past 5 years, operating from Pincode 611001 (Tamil Nadu). Recently, Amazon Transportation Services (ATS) has stopped pickups in this area without any official communication. As a result:

I cannot use Easy Ship for order fulfillment.

Some of my listings now show as “cannot ship to this pincode”, impacting sales and customer experience.

I contacted the local ATS team who said they are unsure when services will resume.

I request the following:

Official confirmation on whether Easy Ship is temporarily disabled in 611001.

A timeline or update on when the service will be restored.

A workaround or manual override to allow Easy Ship for my listings.

Please escalate this case to a senior support executive or account manager if required, as this is seriously affecting my business.

Thank you,