Not approved to sell some of own products with my own brand
My brand is registered with the trademark office and approved by Amazon, I have a storefront and all that. My seller account is connected with my brand account and shows that I can sell with my brand in 8 countries.
I have been selling about two dozen ASIN for years under my brand with no problems. Now, all of a sudden, I get a "not approved" and two of my products got inactivated (two of my most popular ones). All my other ASIN are fine
When I go to Catalog and try to request approval (from myself), it says "We are not accepting applications to sell"
as usual, seller support is useless, opened a case and all I got was a suggestion to go to the catalog and request approval.
Not approved to sell some of own products with my own brand
My brand is registered with the trademark office and approved by Amazon, I have a storefront and all that. My seller account is connected with my brand account and shows that I can sell with my brand in 8 countries.
I have been selling about two dozen ASIN for years under my brand with no problems. Now, all of a sudden, I get a "not approved" and two of my products got inactivated (two of my most popular ones). All my other ASIN are fine
When I go to Catalog and try to request approval (from myself), it says "We are not accepting applications to sell"
as usual, seller support is useless, opened a case and all I got was a suggestion to go to the catalog and request approval.
29 replies
Tatiana_Amazon
Hi @Abucu_LLC,
Can you share that case ID with me? I can take a look and try to help escalate if this is an ongoing issue.
Thanks,
Tatiana
Seller_ujScHTwvcsrwf
Did the brand on those listings get changed/hijacked?
