Can't close my Amazon account even though they don't want me anymore.
You might think since they don't want me to sell FBM anymore ( I drop shipped an order so as not to disappoint the customer) that they would close my Amazon seller account, to which I readily agreed. The seller policies and management are beyond tolerable and I am glad to leave. Well, of course, I figured out how to respond to all the requirements to close my account, but it is still blocked from closing, with no clear explanation as to why they won't close it. I did every single thing they want you to do to close the account. They say to "continue selling on FBA" although I never did and never would sell on FBA. OK, I am not losing any money to them as they did return the $6.40 I was owed by them....but it is so aggravating to play by all their rules and still get a "blocked" status when trying to close the account.. What is the point in this? Is there a point? Why should I think anything would be easy on this site? After over 20+ years of selling, with great customer feedback, it is quite sad to see how things went from "great" to ....impossible.
Can't close my Amazon account even though they don't want me anymore.
You might think since they don't want me to sell FBM anymore ( I drop shipped an order so as not to disappoint the customer) that they would close my Amazon seller account, to which I readily agreed. The seller policies and management are beyond tolerable and I am glad to leave. Well, of course, I figured out how to respond to all the requirements to close my account, but it is still blocked from closing, with no clear explanation as to why they won't close it. I did every single thing they want you to do to close the account. They say to "continue selling on FBA" although I never did and never would sell on FBA. OK, I am not losing any money to them as they did return the $6.40 I was owed by them....but it is so aggravating to play by all their rules and still get a "blocked" status when trying to close the account.. What is the point in this? Is there a point? Why should I think anything would be easy on this site? After over 20+ years of selling, with great customer feedback, it is quite sad to see how things went from "great" to ....impossible.
17 replies
Seller_nRFmxiQg4EGrw
You cannot close an account unless it is in good standing. Since yours is deactivated, you cannot officially close it.
But since it's deactivated, the difference is semantics. Make sure that you are on the Individual plan (so no monthly fee) and have no inventory in FBA. Probably a good idea to delete any listings if you are able.
Then just walk away.
ETA: And yes, it's terrible that they punish you for dropshipping to keep a customer happy; a practice that has long been considered proper customer service among booksellers who realize that they don't have the book, or that it's not in the condition they advertised. But Amazon doesn't see it that way.
Seller_qTJiCxRI8PpIZ
If you've been deactivated from FBM your account is NOT in good standing, which means you cannot close your account. Everything @Seller_nRFmxiQg4EGrwsaid still applies. Make sure you have no inventory listed anywhere, switch to an Individual plan and delete any listings you might still have visible. Either way, you're done on Amazon. Unfortunately the days of dropshipping to keep a buyer happy are long, long gone.
Seller_46zZrukvVtJ5u
go to Etsy that's what I'm doing its not worth it on this
Seller_2gzO3lLOtwvGb
QUIT?!? You can't quit the mob, they quit you!! LOL!!
Seller_S5V26ITdSJUsT
You want to leave but you cant leave! You can only leave when I say so. MUHAHHAHA
Seller_fES06yRlGgMc4
I'm just curious: Can you do FBA on the individual plan?
I do FBA on the pro plan, and don't intend to switch. As I said, I'm just curious.
Seller_bkY210yEnKEDM
every year they ask you to up date that you are real from usa etc; if you do not respond they will officially close your account within 45 days;
Seller_UEiE7yVuK0c3c
I totally get your frustration—Amazon’s automated systems often get stuck in loops like this. You've done everything right, and after 20+ years of great selling, it's really disappointing they’d make closing your account so complicated. It's likely just their rigid processes taking time to catch up.
Seller_SJRMV3s4mNrFA
I think it boils down to this: What do stockholders want to see? Lots and lots of "active" sellers or a report of a mass exodus of sellers...
Remember, 3P's are responsible for 62% of sales and growing...
