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Seller_fObBTODaaf9Lo

Featured Offer eligible =Yes BUT Featured Offer: --.

Hello,

I'm selling new products and everything worked fine at first: Featured Offer eligible =Yes, the inventory interface will display the Featured Offer price, and sold several units in days. But after 3-5 days, Asins lose Featured Offer one by one while Featured Offer eligible =Yes. All new products currently in stock show Featured Offer: --.

I am not sure what happened but I have been an active full time seller on Amazon for a few years, have a professional seller account, account health is good, and performance metrics are good as well.

Have any sellers encountered the same situation? How can I solve this problem? Please somebody help! Your assistance would be greatly appreciated！(Case ID:14674337921)

583 views
14 replies
Create and Manage Listings
Tags:Feature Offer
31
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user profile
Seller_fObBTODaaf9Lo

Featured Offer eligible =Yes BUT Featured Offer: --.

Hello,

I'm selling new products and everything worked fine at first: Featured Offer eligible =Yes, the inventory interface will display the Featured Offer price, and sold several units in days. But after 3-5 days, Asins lose Featured Offer one by one while Featured Offer eligible =Yes. All new products currently in stock show Featured Offer: --.

I am not sure what happened but I have been an active full time seller on Amazon for a few years, have a professional seller account, account health is good, and performance metrics are good as well.

Have any sellers encountered the same situation? How can I solve this problem? Please somebody help! Your assistance would be greatly appreciated！(Case ID:14674337921)

Create and Manage Listings
Tags:Feature Offer
31
583 views
14 replies
Reply
14 replies
user profile
Rose_Amazon
In reply to: Seller_fObBTODaaf9Lo's post

Hi @PEntenre_store,

Thanks for the post and case id. Hope you had a good weekend.

I will review your case and respond back to you on this post.

Thanks in advance for your patience.

Rose_Amazon

13
user profile
Seller_iGp7sU79vOeQd
In reply to: Seller_fObBTODaaf9Lo's post

We see this often. In every case to date, it has been because the offer price was raised to a level Amazon deems "too high and not a competitive price." (I don't agree with this by the way)

As a test, try lowering your offer price to see if it comes back. Based on history, it will.

30
user profile
Seller_Ha6JyVvDK6Ybs
In reply to: Seller_fObBTODaaf9Lo's post

If buy box disappears from listing that means Amazon has PRICE FIXED that item lower than your selling price thus removing buy box and making item not sell due to lack of customer visibility. It is all part of market manipulation.

50
user profile
Seller_cj6hBEhGp508L
In reply to: Seller_fObBTODaaf9Lo's post

Were you able to resolve the issue? we are experiencing this with the entire catalog.

10
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user profile
Seller_fObBTODaaf9Lo

Featured Offer eligible =Yes BUT Featured Offer: --.

Hello,

I'm selling new products and everything worked fine at first: Featured Offer eligible =Yes, the inventory interface will display the Featured Offer price, and sold several units in days. But after 3-5 days, Asins lose Featured Offer one by one while Featured Offer eligible =Yes. All new products currently in stock show Featured Offer: --.

I am not sure what happened but I have been an active full time seller on Amazon for a few years, have a professional seller account, account health is good, and performance metrics are good as well.

Have any sellers encountered the same situation? How can I solve this problem? Please somebody help! Your assistance would be greatly appreciated！(Case ID:14674337921)

583 views
14 replies
Create and Manage Listings
Tags:Feature Offer
31
Reply
user profile
Seller_fObBTODaaf9Lo

Featured Offer eligible =Yes BUT Featured Offer: --.

Hello,

I'm selling new products and everything worked fine at first: Featured Offer eligible =Yes, the inventory interface will display the Featured Offer price, and sold several units in days. But after 3-5 days, Asins lose Featured Offer one by one while Featured Offer eligible =Yes. All new products currently in stock show Featured Offer: --.

I am not sure what happened but I have been an active full time seller on Amazon for a few years, have a professional seller account, account health is good, and performance metrics are good as well.

Have any sellers encountered the same situation? How can I solve this problem? Please somebody help! Your assistance would be greatly appreciated！(Case ID:14674337921)

Create and Manage Listings
Tags:Feature Offer
31
583 views
14 replies
Reply
user profile

Featured Offer eligible =Yes BUT Featured Offer: --.

by Seller_fObBTODaaf9Lo

Hello,

I'm selling new products and everything worked fine at first: Featured Offer eligible =Yes, the inventory interface will display the Featured Offer price, and sold several units in days. But after 3-5 days, Asins lose Featured Offer one by one while Featured Offer eligible =Yes. All new products currently in stock show Featured Offer: --.

I am not sure what happened but I have been an active full time seller on Amazon for a few years, have a professional seller account, account health is good, and performance metrics are good as well.

Have any sellers encountered the same situation? How can I solve this problem? Please somebody help! Your assistance would be greatly appreciated！(Case ID:14674337921)

Create and Manage Listings
Tags:Feature Offer
31
583 views
14 replies
Reply
14 replies
14 replies
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user profile
Rose_Amazon
In reply to: Seller_fObBTODaaf9Lo's post

Hi @PEntenre_store,

Thanks for the post and case id. Hope you had a good weekend.

I will review your case and respond back to you on this post.

Thanks in advance for your patience.

Rose_Amazon

13
user profile
Seller_iGp7sU79vOeQd
In reply to: Seller_fObBTODaaf9Lo's post

We see this often. In every case to date, it has been because the offer price was raised to a level Amazon deems "too high and not a competitive price." (I don't agree with this by the way)

As a test, try lowering your offer price to see if it comes back. Based on history, it will.

30
user profile
Seller_Ha6JyVvDK6Ybs
In reply to: Seller_fObBTODaaf9Lo's post

If buy box disappears from listing that means Amazon has PRICE FIXED that item lower than your selling price thus removing buy box and making item not sell due to lack of customer visibility. It is all part of market manipulation.

50
user profile
Seller_cj6hBEhGp508L
In reply to: Seller_fObBTODaaf9Lo's post

Were you able to resolve the issue? we are experiencing this with the entire catalog.

10
Follow this discussion to be notified about new activity
user profile
Rose_Amazon
In reply to: Seller_fObBTODaaf9Lo's post

Hi @PEntenre_store,

Thanks for the post and case id. Hope you had a good weekend.

I will review your case and respond back to you on this post.

Thanks in advance for your patience.

Rose_Amazon

13
user profile
Rose_Amazon
In reply to: Seller_fObBTODaaf9Lo's post

Hi @PEntenre_store,

Thanks for the post and case id. Hope you had a good weekend.

I will review your case and respond back to you on this post.

Thanks in advance for your patience.

Rose_Amazon

13
Reply
user profile
Seller_iGp7sU79vOeQd
In reply to: Seller_fObBTODaaf9Lo's post

We see this often. In every case to date, it has been because the offer price was raised to a level Amazon deems "too high and not a competitive price." (I don't agree with this by the way)

As a test, try lowering your offer price to see if it comes back. Based on history, it will.

30
user profile
Seller_iGp7sU79vOeQd
In reply to: Seller_fObBTODaaf9Lo's post

We see this often. In every case to date, it has been because the offer price was raised to a level Amazon deems "too high and not a competitive price." (I don't agree with this by the way)

As a test, try lowering your offer price to see if it comes back. Based on history, it will.

30
Reply
user profile
Seller_Ha6JyVvDK6Ybs
In reply to: Seller_fObBTODaaf9Lo's post

If buy box disappears from listing that means Amazon has PRICE FIXED that item lower than your selling price thus removing buy box and making item not sell due to lack of customer visibility. It is all part of market manipulation.

50
user profile
Seller_Ha6JyVvDK6Ybs
In reply to: Seller_fObBTODaaf9Lo's post

If buy box disappears from listing that means Amazon has PRICE FIXED that item lower than your selling price thus removing buy box and making item not sell due to lack of customer visibility. It is all part of market manipulation.

50
Reply
user profile
Seller_cj6hBEhGp508L
In reply to: Seller_fObBTODaaf9Lo's post

Were you able to resolve the issue? we are experiencing this with the entire catalog.

10
user profile
Seller_cj6hBEhGp508L
In reply to: Seller_fObBTODaaf9Lo's post

Were you able to resolve the issue? we are experiencing this with the entire catalog.

10
Reply
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