How to contact a customer
Customers were puchasing my product and reordering, then my product was removed and I didn't realize it for a while. Now it is relaunched and I want to tell previous customer that the product is again available to purchase. How do I contact a previous customer?
Thank you for any responses.
David
How to contact a customer
Customers were puchasing my product and reordering, then my product was removed and I didn't realize it for a while. Now it is relaunched and I want to tell previous customer that the product is again available to purchase. How do I contact a previous customer?
Thank you for any responses.
David
2 replies
Seller_rI7BZIczK8iAC
That is not allowed and Amazon will suspend your seller account if you contact them.
Quincy_Amazon
Hello @Seller_8jdrAKFVUQyln
Thank you for posting your inquiry to the Forums.
You can contact buyers only to complete orders or to respond to customer service questions. You cannot contact buyers for marketing or promotional purposes. This help page provides guidelines on communicating with buyers.
Regards,
Quincy_Amazon
