Bank statement
Hello,
My account has been deactivated due to a longer time of no use. They asked for verification, and I uploaded my passport with a bank statement. As I have changed my location, the statement for my current account has no address, and Amazon is asking for the printed address on the statement. As I can't change the bank policy and can not do anything, please advise me to resolve the issue. thanks
Bank statement
Hello,
My account has been deactivated due to a longer time of no use. They asked for verification, and I uploaded my passport with a bank statement. As I have changed my location, the statement for my current account has no address, and Amazon is asking for the printed address on the statement. As I can't change the bank policy and can not do anything, please advise me to resolve the issue. thanks
3 replies
Seller_CW0P5hgbsiqWX
" ...the statement for my current account has no address..."
Sounds like you are not using a real bank. If you are using an On-Line So-Called bank, they are not real banke. They are money brokers and not subjected to any international regulations. Nor do they send the printed statements Amazon requires.
If you do not live in the USA, try opening a real account with an international bank such as UBS, Barclay's, or HSBC.
Micah_Amazon
Greetings @Seller_VmmBP0RuCeXsD,
Thank you for reaching out. My apologies on the frustration this is causing. To maintain a trusted store for buyers and sellers, we need to verify the information that you provided during registration. Here you can find information on the global seller identity verification process and the documents that you have to provide to create and verify your selling on Amazon account.
We require at least two documents in order to verify your identity:
Identity document - A government-issued photo identity document that is used to confirm one’s identity, such as a passport or national ID. This document must match the proof of identity information selected under Identity data.
Additional document
Business Licenses: We require a document that proves that your business is valid, such as a business license or equivalent business document. This is a government issued statement displaying information on your business.
Proof of address: We collect a proof of address document, such as bank statement or credit card statement. A bank statement is an official document issued by your bank or other financial institution that summarizes your account activity over a certain period of time - typically one month.
Additional documents for legal and compliance obligations. Based on your business' physical location or the store(s) in which you operate, we may request additional documents and information about your business.
Please let me know what your current status is. As mentioned by @Seller_CW0P5hgbsiqWXif you are not able to open one in the US, please refer to an international bank as they have listed.
Cheers,
Micah
