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Seller_TGhIRbxelTTWo

Subject: Urgent: No Response from Amazon Support for 14 Days

Hello,

It has been over two weeks since we have been trying to reach out to Amazon's customer service through the provided email addresses without receiving any response. We are concerned about the lack of communication from their end. We understand that Amazon's customer service can be very busy, but as sellers, we are just trying to do our job efficiently. @Sarah_Amzn

Additionally, we have also tried contacting Amazon through social media where we have been tagged, but we have not received any reply.

We are at a loss and unsure of how to proceed to reactivate our account. Can you provide us with guidance or alternatives to resolve this issue?

Kind regards,

67 views
10 replies
Tags:Account Health, Deactivated, Seller Support, Suspended
00
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user profile
Seller_TGhIRbxelTTWo

Subject: Urgent: No Response from Amazon Support for 14 Days

Hello,

It has been over two weeks since we have been trying to reach out to Amazon's customer service through the provided email addresses without receiving any response. We are concerned about the lack of communication from their end. We understand that Amazon's customer service can be very busy, but as sellers, we are just trying to do our job efficiently. @Sarah_Amzn

Additionally, we have also tried contacting Amazon through social media where we have been tagged, but we have not received any reply.

We are at a loss and unsure of how to proceed to reactivate our account. Can you provide us with guidance or alternatives to resolve this issue?

Kind regards,

Tags:Account Health, Deactivated, Seller Support, Suspended
00
67 views
10 replies
Reply
user profile
Seller_ZVAz3d5lZuGid
Most helpful reply

Quote: "we have been trying to reach out to Amazon's customer service"

I assume you mean Seller Support ? - as Customer Service is for customers/buyers. I am not sure that tag you have done for Sarah is active ? - I have tagged another mod for you.

@Julia_Amazon

00
10 replies
user profile
Seller_ZVAz3d5lZuGid
Most helpful reply

Quote: "we have been trying to reach out to Amazon's customer service"

I assume you mean Seller Support ? - as Customer Service is for customers/buyers. I am not sure that tag you have done for Sarah is active ? - I have tagged another mod for you.

@Julia_Amazon

00
user profile
Ezra_Amazon

Hi @Seller_TGhIRbxelTTWo,

Thanks for getting in touch with us.

Could you kindly provide the communication you received from Amazon about your account deactivation?

Best regards, Ezra

00
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user profile
Seller_TGhIRbxelTTWo

Subject: Urgent: No Response from Amazon Support for 14 Days

Hello,

It has been over two weeks since we have been trying to reach out to Amazon's customer service through the provided email addresses without receiving any response. We are concerned about the lack of communication from their end. We understand that Amazon's customer service can be very busy, but as sellers, we are just trying to do our job efficiently. @Sarah_Amzn

Additionally, we have also tried contacting Amazon through social media where we have been tagged, but we have not received any reply.

We are at a loss and unsure of how to proceed to reactivate our account. Can you provide us with guidance or alternatives to resolve this issue?

Kind regards,

67 views
10 replies
Tags:Account Health, Deactivated, Seller Support, Suspended
00
Reply
user profile
Seller_TGhIRbxelTTWo

Subject: Urgent: No Response from Amazon Support for 14 Days

Hello,

It has been over two weeks since we have been trying to reach out to Amazon's customer service through the provided email addresses without receiving any response. We are concerned about the lack of communication from their end. We understand that Amazon's customer service can be very busy, but as sellers, we are just trying to do our job efficiently. @Sarah_Amzn

Additionally, we have also tried contacting Amazon through social media where we have been tagged, but we have not received any reply.

We are at a loss and unsure of how to proceed to reactivate our account. Can you provide us with guidance or alternatives to resolve this issue?

Kind regards,

Tags:Account Health, Deactivated, Seller Support, Suspended
00
67 views
10 replies
Reply
user profile

Subject: Urgent: No Response from Amazon Support for 14 Days

by Seller_TGhIRbxelTTWo

Hello,

It has been over two weeks since we have been trying to reach out to Amazon's customer service through the provided email addresses without receiving any response. We are concerned about the lack of communication from their end. We understand that Amazon's customer service can be very busy, but as sellers, we are just trying to do our job efficiently. @Sarah_Amzn

Additionally, we have also tried contacting Amazon through social media where we have been tagged, but we have not received any reply.

We are at a loss and unsure of how to proceed to reactivate our account. Can you provide us with guidance or alternatives to resolve this issue?

Kind regards,

Tags:Account Health, Deactivated, Seller Support, Suspended
00
67 views
10 replies
Reply
user profile
Seller_ZVAz3d5lZuGid
Most helpful reply

Quote: "we have been trying to reach out to Amazon's customer service"

I assume you mean Seller Support ? - as Customer Service is for customers/buyers. I am not sure that tag you have done for Sarah is active ? - I have tagged another mod for you.

@Julia_Amazon

00
user profile
Seller_ZVAz3d5lZuGid
Most helpful reply

Quote: "we have been trying to reach out to Amazon's customer service"

I assume you mean Seller Support ? - as Customer Service is for customers/buyers. I am not sure that tag you have done for Sarah is active ? - I have tagged another mod for you.

@Julia_Amazon

00
user profile
Seller_ZVAz3d5lZuGid
Most helpful reply

Quote: "we have been trying to reach out to Amazon's customer service"

I assume you mean Seller Support ? - as Customer Service is for customers/buyers. I am not sure that tag you have done for Sarah is active ? - I have tagged another mod for you.

@Julia_Amazon

00
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Seller_ZVAz3d5lZuGid
Most helpful reply

Quote: "we have been trying to reach out to Amazon's customer service"

I assume you mean Seller Support ? - as Customer Service is for customers/buyers. I am not sure that tag you have done for Sarah is active ? - I have tagged another mod for you.

@Julia_Amazon

00
user profile
Ezra_Amazon

Hi @Seller_TGhIRbxelTTWo,

Thanks for getting in touch with us.

Could you kindly provide the communication you received from Amazon about your account deactivation?

Best regards, Ezra

00
Follow this discussion to be notified about new activity
user profile
Seller_ZVAz3d5lZuGid
Most helpful reply

Quote: "we have been trying to reach out to Amazon's customer service"

I assume you mean Seller Support ? - as Customer Service is for customers/buyers. I am not sure that tag you have done for Sarah is active ? - I have tagged another mod for you.

@Julia_Amazon

00
user profile
Seller_ZVAz3d5lZuGid
Most helpful reply

Quote: "we have been trying to reach out to Amazon's customer service"

I assume you mean Seller Support ? - as Customer Service is for customers/buyers. I am not sure that tag you have done for Sarah is active ? - I have tagged another mod for you.

@Julia_Amazon

00
Reply
user profile
Ezra_Amazon

Hi @Seller_TGhIRbxelTTWo,

Thanks for getting in touch with us.

Could you kindly provide the communication you received from Amazon about your account deactivation?

Best regards, Ezra

00
user profile
Ezra_Amazon

Hi @Seller_TGhIRbxelTTWo,

Thanks for getting in touch with us.

Could you kindly provide the communication you received from Amazon about your account deactivation?

Best regards, Ezra

00
Reply
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