"The same customer keeps ordering and canceling repeatedly."
Dear Amazon Seller Central Support Team,
I hope this message finds you well. I am writing to inform you about a recurring issue we have been facing with a particular customer who has been placing orders and subsequently canceling them repeatedly on our Amazon store. Despite our best efforts to resolve the situation, the customer continues this behavior, causing significant disruption to our business operations and impacting other customers' experience.
Given the nature of this ongoing problem, we kindly request your assistance in blocking this customer's account on Amazon Seller Central. This action is necessary to protect the integrity of our store and ensure a smooth shopping experience for our genuine customers.
"The same customer keeps ordering and canceling repeatedly."
Dear Amazon Seller Central Support Team,
I hope this message finds you well. I am writing to inform you about a recurring issue we have been facing with a particular customer who has been placing orders and subsequently canceling them repeatedly on our Amazon store. Despite our best efforts to resolve the situation, the customer continues this behavior, causing significant disruption to our business operations and impacting other customers' experience.
Given the nature of this ongoing problem, we kindly request your assistance in blocking this customer's account on Amazon Seller Central. This action is necessary to protect the integrity of our store and ensure a smooth shopping experience for our genuine customers.
5 replies
Seller_N043AOVuuWCQn
amazon does not help a seller when the issue is related with fake customer orders. they turn blind and deaf when customer oriented issue pops up.
Seller_dBpRrjhxD0dhP
no options. you have to dispatch the orders
Seller_uIKrjjut3rOLW
solution is simple. if you will receive order from negative customer then you ought to report to amazon before shipment by mentioning suspicious customer and his behavior. you may reopen and raise new case before shipment. I hope, this will help you.
Seller_TbyT2nBDUAWf3
This is a competitor seller who wants to bring your sales down by placing fake orders. Next, they will raise product authenticity complaints, leave a bad review subsequently. In all probability the seller is a big seller who knows the way Amazon works and exploits the goodwill Amazon extends to genuine customers. I believe we all sellers should make a database of all the fake orders of these fraud sellers and help each other out.
