Incorrect Shipping Tiers

Countries

Read-only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_iUcF35YSDwxDs

Incorrect Shipping Tiers

Has anyone else had issues with MFN buy shipping where they are on the wrong Tier?

I'm currently sending around 4,000 parcels a month with Evri, but Amazon has me on T1 which is less than 300 a month.

Support just says I'm in the right Tier and creating a case just goes to dead ends.

21 views
3 replies
Tags:Fulfilment, MFN, Seller fulfilled, Shipping, Shipping costs
00
Reply
3 replies
user profile
Ezra_Amazon

Hi @Seller_iUcF35YSDwxDs, I've checked with the partner team about this.

Looking at last month's shipping report, they noticed you were using Amazon Shipping more often than Evri, which falls into Tier 1.

Just to clarify, only Evri shipping is considered when determining which Tier a seller is in. So based on your Evri usage, you're currently in the correct Tier.

Regards, Ezra

00
Follow this discussion to be notified about new activity