reactivating my account at your earliest convenience
Dear Amazon Customer Service,
I hope this message finds you well. I am writing to bring to your attention that my Amazon account has been deactivated without any prior notice or explanation.
I kindly request your assistance in reactivating my account at your earliest convenience. If there are any additional steps I need to take, please let me know.
Thank you for your support.
Best regards,
Abhishek Gupta
Shree Radhe Crafts
reactivating my account at your earliest convenience
Dear Amazon Customer Service,
I hope this message finds you well. I am writing to bring to your attention that my Amazon account has been deactivated without any prior notice or explanation.
I kindly request your assistance in reactivating my account at your earliest convenience. If there are any additional steps I need to take, please let me know.
Thank you for your support.
Best regards,
Abhishek Gupta
Shree Radhe Crafts
4 replies
Seller_rI7BZIczK8iAC
This is the seller forum, you are not talking to Amazon here. If you want some advice, copy and paste here Amazon's message about this deactivation.
Seller_LImVvUWeyiCfQ
Even if you were speaking directly to Amazon (which you're not), they're not going to reactivate your account just because you asked them nicely. You need to follow the instructions you've been given in the deactivation notice.
Have you checked your Performance Notifications?
Do you have a reactivate button on your Account Health Dashboard? What happens when you click it?
As Brigitte requested hours ago, post the notice you received.
CR_Amazon
@Seller_tSPRV9acCHPrU
Hello there, my name is CR and wanted to hop in here. As noted above, the seller forums are made up of other Amazon sellers like yourself, along with some community managers. This is not a direct path to Seller Support.
The reason for deactivations and steps to resolve are usually sent to you via your performance notifications. Additionally, you can get in touch with Account Health team members by visiting your Account Health page in Seller Central.
CR_Amazon
CR_Amazon
@Seller_tSPRV9acCHPrU
Hello again! I had a quick second to peek at your account and see that you have an unread performance notification from 9/20/2024 where you are communicated with on what's taken place with your account and steps you'll need to take to address this.
Please review your performance notification here and follow the steps within. Unfortunately, there won't be anything further I am able to share here outside of what is in the above notification.
CR_Amazon
