Issue Accessing Amazon Seller Central and Uploading Required Documents in main account
My name is Nadeem Sarwar, and I am writing to seek urgent assistance regarding my Amazon seller account.
Last night, I received an email notifying me that my account has been placed on hold due to unusual activity. The email requested additional documents to verify my account information. Unfortunately, I am currently unable to access my seller central account to upload the required documents. Whenever I attempt to log in, I encounter a message indicating that my account is on hold.
Regarding the unusual activity on my Amazon account, I noticed that on June 26, 2024, I inadvertently opened a suspicious link on my laptop, which may have compromised the security of my email accounts, including the one associated with Amazon. Subsequently, I received similar notifications from other services linked to the same email address.
I sincerely request your prompt attention to this matter and appreciate any assistance you can provide in resolving this issue swiftly.
Thank you for your understanding and cooperation.
Warm regards,
Nadeem Sarwar
Issue Accessing Amazon Seller Central and Uploading Required Documents in main account
My name is Nadeem Sarwar, and I am writing to seek urgent assistance regarding my Amazon seller account.
Last night, I received an email notifying me that my account has been placed on hold due to unusual activity. The email requested additional documents to verify my account information. Unfortunately, I am currently unable to access my seller central account to upload the required documents. Whenever I attempt to log in, I encounter a message indicating that my account is on hold.
Regarding the unusual activity on my Amazon account, I noticed that on June 26, 2024, I inadvertently opened a suspicious link on my laptop, which may have compromised the security of my email accounts, including the one associated with Amazon. Subsequently, I received similar notifications from other services linked to the same email address.
I sincerely request your prompt attention to this matter and appreciate any assistance you can provide in resolving this issue swiftly.
Thank you for your understanding and cooperation.
Warm regards,
Nadeem Sarwar
1 reply
Connor_Amazon
Hi @Seller_1ljweXNSiqmgL
Connor from Amazon here, thanks for reaching out to us today.
Please use this form and select "I cannot access my Amazon seller account" and provide in-depth details about the issue so that our support team can take a look into this.
Cheers,
Connor
