Application for brand is currently under review
Hi, I have one application for Brand Registry that was rejected, probably Trademark information I provided was incorrect. I tried to close the application to start a fresh one but unable to do so. It errors out as "Application for brand is currently under review".
Current status of the rejected application is "Open Case : Action Needed By Amazon".
Could you please advise?
Application for brand is currently under review
Hi, I have one application for Brand Registry that was rejected, probably Trademark information I provided was incorrect. I tried to close the application to start a fresh one but unable to do so. It errors out as "Application for brand is currently under review".
Current status of the rejected application is "Open Case : Action Needed By Amazon".
Could you please advise?
9 replies
Sandy_Amazon
Hello @Seller_EdPuMhGIHBt8Y
My name is Sandy from the Community Manager team here on forums.
I have looked at your appeal application case ID 15442467871 and noticed you were declined due to failed business verification.
I have contacted the Brand team so see if they can decline this case so you can start again. Once I hear back I will let you know as soon as possible. Thank you for your patience.
Best,
Sandy
Sandy_Amazon
Hello @Seller_EdPuMhGIHBt8Y
I received a reply from the Brand team regarding your case. Please see below.
We are unable to verify the business as a valid business using the provided details on the case. Could you please provide us with any information/document which indicates the business name and the TaxID number/ Business Registration Number by 48hrs .
Please attach these documents in the case ID and let me know once you have uploaded them. Thank you.
Sandy
Sandy_Amazon
Hello @Seller_EdPuMhGIHBt8Y
Thank you for your patience while I contacted brand and other partner teams on your case.
After re-evaluating the documents provided, the brand team was able to verify your business. You should have received a reply from them in case 15690268281. Congratulations on getting your brand approved!! 🎉😄
In addition, I wanted to let you know we will be having a 4 day Ask Amazon event on Brand Registry topics. You can find details here -> Introducing the Ask Amazon Summer Series with the Brand Registry team: join us July 29 - August 1 for 4 back-to-back Q&A events!
Day 3 and 4 may be topics that could be interesting as you build your brand.
If you have additional questions please let me know.
Best,
Sandy
