Feedback from non customer - How is this still a thing
Can somebody explain why amazon still allows people who have never ordered from you to leave reviews on products they do not own. Usually somebody will say something about the actual product even if they didnt buy it just to be a troll. However what about when somebody says the product must be fake because they think theres only one review and its 5 stars. The product had (3) 5 star ratings with one full review , but now its 3.7 rating we cross checked and there name also is not in our database either.
There "Review of racing stripes for a camaro" has nothing to do with the product and is just some made up non sense
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" 1.0 out of 5 stars This is weird
Reviewed in the United States on May 31, 2023
Only 1 review and 5 stars I donβt know Rick this looks fake to me ππ€£ππ€£π π€£donβt waste your money π΅ "
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Now the listing has 4 Global Ratings , So the score is effected and this person clearly is trouble, why are they allowed to review it makes no sense.
https://www.amazon.com/gp/product/B08GQCCLGX#customerReviews
Feedback from non customer - How is this still a thing
Can somebody explain why amazon still allows people who have never ordered from you to leave reviews on products they do not own. Usually somebody will say something about the actual product even if they didnt buy it just to be a troll. However what about when somebody says the product must be fake because they think theres only one review and its 5 stars. The product had (3) 5 star ratings with one full review , but now its 3.7 rating we cross checked and there name also is not in our database either.
There "Review of racing stripes for a camaro" has nothing to do with the product and is just some made up non sense
---------------
" 1.0 out of 5 stars This is weird
Reviewed in the United States on May 31, 2023
Only 1 review and 5 stars I donβt know Rick this looks fake to me ππ€£ππ€£π π€£donβt waste your money π΅ "
--------------
Now the listing has 4 Global Ratings , So the score is effected and this person clearly is trouble, why are they allowed to review it makes no sense.
https://www.amazon.com/gp/product/B08GQCCLGX#customerReviews
35 replies
Seller_rI7BZIczK8iAC
Yes this is bad. MAYBE you have some chance opening a case because actually this is NOT a product review but a comment about the reviews. But don't have to big hopes that Amazon will remove it.
That sounds like it is somebody who knows you and who wants to hurt you. OR a competitor. If it was a competitor, the system will identify him in some months and suspend his account. Don't think too much about it. Just don't use friends, family or any other grey methods to gain reviews and ratings.
Btw it is showing up as "Currently unavailable".
Seller_hZ409bHSOTHe1
maybe someone bought it as a gift and the recipient of the gift wasn't happy with it. Just a thought. They could have been the person leaving the review.
Seller_XJk5RkDQR39p0
it sounds like this buyer might have ordered several things from his shopping cart. Including your product, then posted a review in the wrong place. And it will stay there permanently.
Welcome to the club.
Seller_PhyXVPY6rMl4L
Yeah, I also have the same issue.
I tried to send a case to ask for deleting one specific negative review without verified purchase. But it didn't work.
Just with the time going, have some positive reviews to have the bad one sink to the bottom of the linking. Only thing is just it really takes a long time.
Seller_v2bkIPsWJQHOn
It can be worse.
You can get a Verified Purchase review from a person who bought you product only to cancel it a minute later, never got the product, and still is allowed to leave a Verified review.
Not sure it is even legal but it is allowed. This is what I am fighting with right now. And it is my only review. And this sucks.
Seller_byAaZARGFtylG
I have battled this with my handmade items. It is so unfair that someone can review an item that they have never seen, would never use, and has every intention of hurting your business.
Seller_7ksAtfeKUR48g
Yeah, I also have the same issue.
An anonymous user left the same review on 3 different links, 2 different sellers, at the same time.
Very obvious acts of malicious competition.
Amazon, however, just can't see it.
Seller_X0EpnXooluuab
I'm not seeing the negative review. Did Amazon remove it? It would be helpful knowing how this was rectified in case any other sellers encounter this same situation.
Seller_6EivscHj0NMko
This has happened to me with quite a few of my listings and I don't know why Amazon allows it either! I had a troll do this and it is very frustrating. I tried to report it. But Amazon did nothing.