RETURNS - Provide Customer with USPS Pre-Paid shipping label is NOT POSSIBLE
I'm trying to generate a pre-paid return shipping label for a customer but USPS is making this impossible.
I'm Canadian but USPS only allows US Billing addresses and credit cards (they must match). I can't pay with PayPal either for the same reason. I have never some up against a wall like this ever - any advice?
RETURNS - Provide Customer with USPS Pre-Paid shipping label is NOT POSSIBLE
I'm trying to generate a pre-paid return shipping label for a customer but USPS is making this impossible.
I'm Canadian but USPS only allows US Billing addresses and credit cards (they must match). I can't pay with PayPal either for the same reason. I have never some up against a wall like this ever - any advice?
5 replies
Seller_aWrza8YvWVgM1
Is the cost of the item too big to just take the hit and refund them?
Seller_MyXY4Myx9zVcR
Try using another postage vendor--Stamps.com or Pirate Ship (which is free). or a similar Canada-based postage vendor.
Tiff_Amazon
Hi @Seller_9T6hQWul9UF7Y:
Tiff here from Amazon. I wanted to check in and see if you had made any progress over the last few days? I noticed a few sellers provided some tips for your consideration.
You mentioned you wanted to try another option instead of returnless refunds, so I wanted to share the Seller Central help page below that outlines some options.
Customer returns for international sales - For international sellers without a default US return address:
- Automated returnless refund
- Returnless refund
- Provide prepaid international return shipping
- Enroll with a service provider
- Automated Refund
