Customer offered lower price
I was contacted by a customer that asks if I would accept a lower price for an item. How would I process that kind of order as merchant fulfilled?
Customer offered lower price
I was contacted by a customer that asks if I would accept a lower price for an item. How would I process that kind of order as merchant fulfilled?
8 replies
Seller_4zBzdtgCyS9EI
you can offer the customer a partial refund after purchase or create and send a coupon, but that takes time..
Seller_MyXY4Myx9zVcR
Lower your price on Amazon for 1 day and tell them to act quickly.
Seller_kIukTwdhvntAp
I don't 'negotiate' on Amazon. The fees are too high and it takes too much time for the partial refunds that @Seller_4zBzdtgCyS9EI notes that you can do and too much hassle to lower the price and HOPE that only one buyer finds the reduction suggested by @Seller_MyXY4Myx9zVcR.
If they want to bargain stop by my eBay store where I have a 'make offer' on everything including my MAP items since that doesn't show so no violation.
Jameson_Amazon
Hi @Seller_HkVbGs8yyweve,
Thank you for the thread, good question here.
I'm happy to see that you've received some great advice and insights from other sellers! Did these responses help answer your question?
If you need any additional assistance, please let me know. I'm happy to help!
Have a great weekend,
Jameson
