When trying to apply for GTIN exemption per Amazon training video I cannot find "I"m selling a product not sold on amazon"
I am trying to add a product for the first time. I need to apply for a GTIN exemption. In the Amazon training video (Apply for a product ID, or GTIN, exemption) it tells me to go to Menu>Catalog>Add Products> Then click on "I'm selling a product not sold on amazon". However, this link doesn't come up after I get to Add products. Where can I find this link? Please see minute 3:12 in video.
What comes up instead is a screen that says "LIST YOUR PRODUCTS" at the top. The 6 icons below that say, Keywords, Product Images, Product ID'S, Web URL, Blank Form, and bulk template. Below them a box that says "Find your product in Amazon's catalog using a few key words.
This is the only thing preventing me from selling. Please help.
I tried copying and pasting what I see but couldn't.
When trying to apply for GTIN exemption per Amazon training video I cannot find "I"m selling a product not sold on amazon"
I am trying to add a product for the first time. I need to apply for a GTIN exemption. In the Amazon training video (Apply for a product ID, or GTIN, exemption) it tells me to go to Menu>Catalog>Add Products> Then click on "I'm selling a product not sold on amazon". However, this link doesn't come up after I get to Add products. Where can I find this link? Please see minute 3:12 in video.
What comes up instead is a screen that says "LIST YOUR PRODUCTS" at the top. The 6 icons below that say, Keywords, Product Images, Product ID'S, Web URL, Blank Form, and bulk template. Below them a box that says "Find your product in Amazon's catalog using a few key words.
This is the only thing preventing me from selling. Please help.
I tried copying and pasting what I see but couldn't.
2 replies
Seller_IZ8w03cgKpPT9
Just try to list a product and when they asked you for UPC " click on i dont have " and there you can find apply for GTIN direct link.
use raw images of your product packaging or open a case with support team they will give you link as well
Manny_Amazon
Hello @Seller_zTzjbmRtvE64D,
I'm sorry you're running into trouble applying for a GTIN Exemption. You'll find most of the information related to the steps required to add a GTIN Exemption in the List products that do not have a Product ID (UPC, EAN, JAN or ISBN) page. Within it, includes the steps to Request a GTIN exemption.
If you are running into any issues with the steps above, feel free to contact Support and provide them with the details of which product you're trying to add, for further troubleshooting. If you share your case ID here, I'll review to confirm it sits with the right team.
Regards,
- Manny
