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Seller_SqO3oxDINxe3k

Disable COD terms under Easy Ship

Dear Amazon Team,

Some of the buyers are Fishy and they purposely place orders under COD terms and later once the order is shipped or in transit they cancel the orders. The main reason might be they are associates of Amazon shipping partners and they want to make business for those transporters who transport Amazon orders to customers. Once the order is cancelled, shipping and referral fee is lost. Thus, the sellers loose their hard earned money for no reason.

How does Amazon reimburse such orders where the fault is of buyer.

And how do we remove COD terms specially to safeguard ourselves from such occurences.

291 views
31 replies
Tags:Cancelled order, Shipping
200
Reply
31 replies
user profile
Seller_EInpKD4fypHRQ

Yeah it’s true, Amazon India have to remove COD options at all from the country, it should be like such as amazon UK-USA and EU countries

50
user profile
Seller_DK379MBlmKVrR

amazon nowdays is working like authoritarion dictator who dont want to listen anyone. whenever you ask them a problem they starting refering policy instead of taking action.

recently a buyer is placing fake orders and its data available on internet. but buyer verifcation team says he is geniune.

when you ask seller support they says they dont know anything and says its policy.

also seller support behaves and asks data from merchants as if seller support is working in some other company

2-3years back it was not like that. surely they want to sit in offices in usa and control things on ground in India.

70
user profile
Seller_x21Y05GpznNDo

This Is Major Issue Now Days

20
user profile
Seller_gcs6E7ZlQkkRn

return should be only against satisfactory reasons, many buyers are returning products without any reason. Amazon should take concern of it, such things worsen the scenario for seller.

20
user profile
Seller_l73z6e3zbK9w1

its true amazon have must to close the cod orders

10
user profile
Seller_OA6AqFZRXCS7t

If COD can’t be removed then start asking for shipping back and forth charges in advance from the customers they will automatically stop placing fake orders we are facing the same issue from 2 years and this last month was height of fake orders and when you complaint all address which even a kid can say its fake that is as per there shipping guidelines, when you ask for help they deny or refer to policies and when you write on twitter they wont reply and supress your products and your sales will drop drastically like happened with us . Just because we raised our concern why after 72 days a refund was issued to the customer they messed with our sales and started applying all sorts of illogical policies on us . now we are sitting at zero sales

30
user profile
Seller_9D57CPXrLrpYA

closed COD option

10
user profile
Seller_OMYQ54nsYuw1T

just disable the easy ship option:sleepy::sob::cry:

10
user profile
Seller_T871dKDpIf2Ja

We received 9 orders from some buyer “yoga” . All of them were cancelled by the buyer and returned to us.
When we contacted amazon seller support, they said its EASY SHIP policy that amazon will place these 'DUMMY ORDERS" through third party, to verify our package weight and dimensions.

So who will be paying the transportation cost and amazon did not take into account of our labor cost and packaging cost.
Clearly Amazon Is now TOO BIG to listen from small sellers like us.

20
user profile
Seller_m6nAcBjnAMXqJ

Customer package open kiye bina hi return
Ya cancle kr rhe h
Or sabse jayda to issue aa rha h undelivered address ka

Return itne jayda ho gye h
Isse sale or earning pr bahot asar padta h

30
user profile
Seller_SqO3oxDINxe3k

Disable COD terms under Easy Ship

Dear Amazon Team,

Some of the buyers are Fishy and they purposely place orders under COD terms and later once the order is shipped or in transit they cancel the orders. The main reason might be they are associates of Amazon shipping partners and they want to make business for those transporters who transport Amazon orders to customers. Once the order is cancelled, shipping and referral fee is lost. Thus, the sellers loose their hard earned money for no reason.

How does Amazon reimburse such orders where the fault is of buyer.

And how do we remove COD terms specially to safeguard ourselves from such occurences.

291 views
31 replies
Tags:Cancelled order, Shipping
200
Reply
user profile

Disable COD terms under Easy Ship

by Seller_SqO3oxDINxe3k

Dear Amazon Team,

Some of the buyers are Fishy and they purposely place orders under COD terms and later once the order is shipped or in transit they cancel the orders. The main reason might be they are associates of Amazon shipping partners and they want to make business for those transporters who transport Amazon orders to customers. Once the order is cancelled, shipping and referral fee is lost. Thus, the sellers loose their hard earned money for no reason.

How does Amazon reimburse such orders where the fault is of buyer.

And how do we remove COD terms specially to safeguard ourselves from such occurences.

Tags:Cancelled order, Shipping
200
291 views
31 replies
Reply
31 replies
31 replies
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user profile
Seller_EInpKD4fypHRQ

Yeah it’s true, Amazon India have to remove COD options at all from the country, it should be like such as amazon UK-USA and EU countries

50
user profile
Seller_DK379MBlmKVrR

amazon nowdays is working like authoritarion dictator who dont want to listen anyone. whenever you ask them a problem they starting refering policy instead of taking action.

recently a buyer is placing fake orders and its data available on internet. but buyer verifcation team says he is geniune.

when you ask seller support they says they dont know anything and says its policy.

also seller support behaves and asks data from merchants as if seller support is working in some other company

2-3years back it was not like that. surely they want to sit in offices in usa and control things on ground in India.

70
user profile
Seller_x21Y05GpznNDo

This Is Major Issue Now Days

20
user profile
Seller_gcs6E7ZlQkkRn

return should be only against satisfactory reasons, many buyers are returning products without any reason. Amazon should take concern of it, such things worsen the scenario for seller.

20
user profile
Seller_l73z6e3zbK9w1

its true amazon have must to close the cod orders

10
user profile
Seller_OA6AqFZRXCS7t

If COD can’t be removed then start asking for shipping back and forth charges in advance from the customers they will automatically stop placing fake orders we are facing the same issue from 2 years and this last month was height of fake orders and when you complaint all address which even a kid can say its fake that is as per there shipping guidelines, when you ask for help they deny or refer to policies and when you write on twitter they wont reply and supress your products and your sales will drop drastically like happened with us . Just because we raised our concern why after 72 days a refund was issued to the customer they messed with our sales and started applying all sorts of illogical policies on us . now we are sitting at zero sales

30
user profile
Seller_9D57CPXrLrpYA

closed COD option

10
user profile
Seller_OMYQ54nsYuw1T

just disable the easy ship option:sleepy::sob::cry:

10
user profile
Seller_T871dKDpIf2Ja

We received 9 orders from some buyer “yoga” . All of them were cancelled by the buyer and returned to us.
When we contacted amazon seller support, they said its EASY SHIP policy that amazon will place these 'DUMMY ORDERS" through third party, to verify our package weight and dimensions.

So who will be paying the transportation cost and amazon did not take into account of our labor cost and packaging cost.
Clearly Amazon Is now TOO BIG to listen from small sellers like us.

20
user profile
Seller_m6nAcBjnAMXqJ

Customer package open kiye bina hi return
Ya cancle kr rhe h
Or sabse jayda to issue aa rha h undelivered address ka

Return itne jayda ho gye h
Isse sale or earning pr bahot asar padta h

30
user profile
Seller_EInpKD4fypHRQ

Yeah it’s true, Amazon India have to remove COD options at all from the country, it should be like such as amazon UK-USA and EU countries

50
user profile
Seller_EInpKD4fypHRQ

Yeah it’s true, Amazon India have to remove COD options at all from the country, it should be like such as amazon UK-USA and EU countries

50
Reply
user profile
Seller_DK379MBlmKVrR

amazon nowdays is working like authoritarion dictator who dont want to listen anyone. whenever you ask them a problem they starting refering policy instead of taking action.

recently a buyer is placing fake orders and its data available on internet. but buyer verifcation team says he is geniune.

when you ask seller support they says they dont know anything and says its policy.

also seller support behaves and asks data from merchants as if seller support is working in some other company

2-3years back it was not like that. surely they want to sit in offices in usa and control things on ground in India.

70
user profile
Seller_DK379MBlmKVrR

amazon nowdays is working like authoritarion dictator who dont want to listen anyone. whenever you ask them a problem they starting refering policy instead of taking action.

recently a buyer is placing fake orders and its data available on internet. but buyer verifcation team says he is geniune.

when you ask seller support they says they dont know anything and says its policy.

also seller support behaves and asks data from merchants as if seller support is working in some other company

2-3years back it was not like that. surely they want to sit in offices in usa and control things on ground in India.

70
Reply
user profile
Seller_x21Y05GpznNDo

This Is Major Issue Now Days

20
user profile
Seller_x21Y05GpznNDo

This Is Major Issue Now Days

20
Reply
user profile
Seller_gcs6E7ZlQkkRn

return should be only against satisfactory reasons, many buyers are returning products without any reason. Amazon should take concern of it, such things worsen the scenario for seller.

20
user profile
Seller_gcs6E7ZlQkkRn

return should be only against satisfactory reasons, many buyers are returning products without any reason. Amazon should take concern of it, such things worsen the scenario for seller.

20
Reply
user profile
Seller_l73z6e3zbK9w1

its true amazon have must to close the cod orders

10
user profile
Seller_l73z6e3zbK9w1

its true amazon have must to close the cod orders

10
Reply
user profile
Seller_OA6AqFZRXCS7t

If COD can’t be removed then start asking for shipping back and forth charges in advance from the customers they will automatically stop placing fake orders we are facing the same issue from 2 years and this last month was height of fake orders and when you complaint all address which even a kid can say its fake that is as per there shipping guidelines, when you ask for help they deny or refer to policies and when you write on twitter they wont reply and supress your products and your sales will drop drastically like happened with us . Just because we raised our concern why after 72 days a refund was issued to the customer they messed with our sales and started applying all sorts of illogical policies on us . now we are sitting at zero sales

30
user profile
Seller_OA6AqFZRXCS7t

If COD can’t be removed then start asking for shipping back and forth charges in advance from the customers they will automatically stop placing fake orders we are facing the same issue from 2 years and this last month was height of fake orders and when you complaint all address which even a kid can say its fake that is as per there shipping guidelines, when you ask for help they deny or refer to policies and when you write on twitter they wont reply and supress your products and your sales will drop drastically like happened with us . Just because we raised our concern why after 72 days a refund was issued to the customer they messed with our sales and started applying all sorts of illogical policies on us . now we are sitting at zero sales

30
Reply
user profile
Seller_9D57CPXrLrpYA

closed COD option

10
user profile
Seller_9D57CPXrLrpYA

closed COD option

10
Reply
user profile
Seller_OMYQ54nsYuw1T

just disable the easy ship option:sleepy::sob::cry:

10
user profile
Seller_OMYQ54nsYuw1T

just disable the easy ship option:sleepy::sob::cry:

10
Reply
user profile
Seller_T871dKDpIf2Ja

We received 9 orders from some buyer “yoga” . All of them were cancelled by the buyer and returned to us.
When we contacted amazon seller support, they said its EASY SHIP policy that amazon will place these 'DUMMY ORDERS" through third party, to verify our package weight and dimensions.

So who will be paying the transportation cost and amazon did not take into account of our labor cost and packaging cost.
Clearly Amazon Is now TOO BIG to listen from small sellers like us.

20
user profile
Seller_T871dKDpIf2Ja

We received 9 orders from some buyer “yoga” . All of them were cancelled by the buyer and returned to us.
When we contacted amazon seller support, they said its EASY SHIP policy that amazon will place these 'DUMMY ORDERS" through third party, to verify our package weight and dimensions.

So who will be paying the transportation cost and amazon did not take into account of our labor cost and packaging cost.
Clearly Amazon Is now TOO BIG to listen from small sellers like us.

20
Reply
user profile
Seller_m6nAcBjnAMXqJ

Customer package open kiye bina hi return
Ya cancle kr rhe h
Or sabse jayda to issue aa rha h undelivered address ka

Return itne jayda ho gye h
Isse sale or earning pr bahot asar padta h

30
user profile
Seller_m6nAcBjnAMXqJ

Customer package open kiye bina hi return
Ya cancle kr rhe h
Or sabse jayda to issue aa rha h undelivered address ka

Return itne jayda ho gye h
Isse sale or earning pr bahot asar padta h

30
Reply

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