Amazon will never give back your money such a disappointment !!!!!
Amazon lost 13 of my units three months ago. They reimbursed me for one unit and placed the other 12 under research for 60 days. Once the time limit was reached, I created a case for reconciliation. Initially, my case went unanswered for over a month, despite my repeated requests for updates. When they finally responded, the outcome was extremely disappointing—they claimed to have completed their investigation, found no units, and denied any reimbursement. I have no idea what to do at this point. It feels incredibly difficult to recover my money from Amazon.
Here is the case ID for reference: 16649229431.
Amazon will never give back your money such a disappointment !!!!!
Amazon lost 13 of my units three months ago. They reimbursed me for one unit and placed the other 12 under research for 60 days. Once the time limit was reached, I created a case for reconciliation. Initially, my case went unanswered for over a month, despite my repeated requests for updates. When they finally responded, the outcome was extremely disappointing—they claimed to have completed their investigation, found no units, and denied any reimbursement. I have no idea what to do at this point. It feels incredibly difficult to recover my money from Amazon.
Here is the case ID for reference: 16649229431.
2 replies
Jameson_Amazon
Hi @Seller_igjH2p7ntwoms,
Thank you for reaching out on the Seller Forums! I apologize for the frustration this situation has caused.
I took a further look into your case 16649229431 and see that four days ago, the Seller Support team responded within this case letting you know that the 12 missing units have been returned back into your inventory. When you have a moment, can you please let me know if this is accurate?
If you have any additional questions or need further assistance with this, please let me know!
Thanks again,
Jameson
