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Seller_iSUdUJNcddFVT

2-3 days for standard shipping??? This can't be right.

A customer from across the country orders an item. Amazon wants me to deliver it in 2-3 days via Standard Shipping. Contacted Seller Support and was told there is nothing they can do to update the expected delivery days. Case ID 16640665741

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3 replies
Tags:Shipping
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Seller_iSUdUJNcddFVT

2-3 days for standard shipping??? This can't be right.

A customer from across the country orders an item. Amazon wants me to deliver it in 2-3 days via Standard Shipping. Contacted Seller Support and was told there is nothing they can do to update the expected delivery days. Case ID 16640665741

Tags:Shipping
10
28 views
3 replies
Reply
3 replies
user profile
Dominic_Amazon

Hi @Seller_iSUdUJNcddFVT,

Dominic from Amazon here, happy to provide additional information here. I reviewed the case and I can see Seller Supports guidance here is correct. We are unable to change the expected delivery date of the order from our end.

Was this a one time thing or has this occurred multiple times?

Best,

Dominic

01
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user profile
Seller_iSUdUJNcddFVT

2-3 days for standard shipping??? This can't be right.

A customer from across the country orders an item. Amazon wants me to deliver it in 2-3 days via Standard Shipping. Contacted Seller Support and was told there is nothing they can do to update the expected delivery days. Case ID 16640665741

28 views
3 replies
Tags:Shipping
10
Reply
user profile
Seller_iSUdUJNcddFVT

2-3 days for standard shipping??? This can't be right.

A customer from across the country orders an item. Amazon wants me to deliver it in 2-3 days via Standard Shipping. Contacted Seller Support and was told there is nothing they can do to update the expected delivery days. Case ID 16640665741

Tags:Shipping
10
28 views
3 replies
Reply
user profile

2-3 days for standard shipping??? This can't be right.

by Seller_iSUdUJNcddFVT

A customer from across the country orders an item. Amazon wants me to deliver it in 2-3 days via Standard Shipping. Contacted Seller Support and was told there is nothing they can do to update the expected delivery days. Case ID 16640665741

Tags:Shipping
10
28 views
3 replies
Reply
3 replies
3 replies
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Dominic_Amazon

Hi @Seller_iSUdUJNcddFVT,

Dominic from Amazon here, happy to provide additional information here. I reviewed the case and I can see Seller Supports guidance here is correct. We are unable to change the expected delivery date of the order from our end.

Was this a one time thing or has this occurred multiple times?

Best,

Dominic

01
Follow this discussion to be notified about new activity
user profile
Dominic_Amazon

Hi @Seller_iSUdUJNcddFVT,

Dominic from Amazon here, happy to provide additional information here. I reviewed the case and I can see Seller Supports guidance here is correct. We are unable to change the expected delivery date of the order from our end.

Was this a one time thing or has this occurred multiple times?

Best,

Dominic

01
user profile
Dominic_Amazon

Hi @Seller_iSUdUJNcddFVT,

Dominic from Amazon here, happy to provide additional information here. I reviewed the case and I can see Seller Supports guidance here is correct. We are unable to change the expected delivery date of the order from our end.

Was this a one time thing or has this occurred multiple times?

Best,

Dominic

01
Reply
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