Amazon FBA reserved my inventory to FC Processing for over 2 months
Hello everyone, We have an inventory of more than 2000 units(belonging to one ASIN) always in the status of “Reserved-FC Processing” for more than 60 days. It was "available" and suddenly become "Reserved-FC Processing". We are still paying for the storage fee monthly, which is ridiculous. I created 3 cases to address this issue, but all I got was "Kindly note that all the downstream fulfillment centers are less than 45 hours away from the parent supplemental fulfillment centers" three times... I highly doubt that Amazon Support is looking into this case, I mentioned it pretty clearly in the cases that this inventory has been held in reserved inventory for more than 45 hours already...at least you should waive my storage fee as Amazon is not letting me to do any action for it.. not even selling it!
Amazon FBA reserved my inventory to FC Processing for over 2 months
Hello everyone, We have an inventory of more than 2000 units(belonging to one ASIN) always in the status of “Reserved-FC Processing” for more than 60 days. It was "available" and suddenly become "Reserved-FC Processing". We are still paying for the storage fee monthly, which is ridiculous. I created 3 cases to address this issue, but all I got was "Kindly note that all the downstream fulfillment centers are less than 45 hours away from the parent supplemental fulfillment centers" three times... I highly doubt that Amazon Support is looking into this case, I mentioned it pretty clearly in the cases that this inventory has been held in reserved inventory for more than 45 hours already...at least you should waive my storage fee as Amazon is not letting me to do any action for it.. not even selling it!
8 replies
Jameson_Amazon
Hi @Seller_txNmJM70R19hR,
Thank you for reaching out! I truly apologize for the frustration this has caused.
When you have a moment, can you please send me your Seller Support case IDs for this? I'd be happy to take a further look into those cases to see how I can best help here.
Have a great weekend,
Jameson