vine reviewer providing unsubstantiated medical advice
Recently received a review from vine customer who started by saying that her review is from medical perspective and then recommendation and gave a generic statement about the whole class of product (not on my specific product). There is no proof or evidence that the person is an actual vet and customers reading this review would get an unsubstantiated medical advice.
Asin: B0DB1NYZFV
Date of review: 19th Nov'24
Review Subject: Glorified Wet Wipe
Review Content: "With how important pet dental care is, products like this one are frustrating from a veterinary medicine perspective.
While a finger cot is much more palatable for dogs who are wary of a toothbrush, the finger cot is a glorified wet wipe. There is not nearly enough texture to remove any plaque or debris from teeth. You need to scrape with a fingernail through the wipe, but the wipe itself is hindering what the nail can do.
You are better off conditioning your dog to accept a toothbrush, or use a silicone/rubber cot that has visible texture to it."
Request urgent help in this regard to stop a false medical perspective on a whole product line by removing this review.
@Danny_Amazon@Cooper_Amazon
vine reviewer providing unsubstantiated medical advice
Recently received a review from vine customer who started by saying that her review is from medical perspective and then recommendation and gave a generic statement about the whole class of product (not on my specific product). There is no proof or evidence that the person is an actual vet and customers reading this review would get an unsubstantiated medical advice.
Asin: B0DB1NYZFV
Date of review: 19th Nov'24
Review Subject: Glorified Wet Wipe
Review Content: "With how important pet dental care is, products like this one are frustrating from a veterinary medicine perspective.
While a finger cot is much more palatable for dogs who are wary of a toothbrush, the finger cot is a glorified wet wipe. There is not nearly enough texture to remove any plaque or debris from teeth. You need to scrape with a fingernail through the wipe, but the wipe itself is hindering what the nail can do.
You are better off conditioning your dog to accept a toothbrush, or use a silicone/rubber cot that has visible texture to it."
Request urgent help in this regard to stop a false medical perspective on a whole product line by removing this review.
@Danny_Amazon@Cooper_Amazon
3 replies
Joey_Amazon
Hello @Seller_q0WAgb5QJzt5U,
Thank you for posting here at the forums and bringing this matter to our attention.
I would like to start by saying that I totally understand your frustration. I will present the case to our internal team however this might be really hard to overcome.
I will post here any new findings.
Cheers,
Joey
