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New Seller Community

5.8L members
3.4K discussions
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Seller_Wa80PDFtlMIzi

Amazon Global selling from India

Hi

I register for amazon global selling program on the month of September

It says We Charge when you have active listing

I get charged on March

I ask the seller support, they say its $1 for 3 months, then what about Jan and Feb I ask They not giving correct response

In amazon app It says It will be active once I start selling

Now they say offer is over so

I need reason why I have not been charged for month of Jan and Feb

case id 14973463531

Thanks

@Rose_Amazon@Steve_Amazon

19 views
2 replies
Account Setup
Tags:Registration
00
Reply
user profile
Seller_Wa80PDFtlMIzi

Amazon Global selling from India

Hi

I register for amazon global selling program on the month of September

It says We Charge when you have active listing

I get charged on March

I ask the seller support, they say its $1 for 3 months, then what about Jan and Feb I ask They not giving correct response

In amazon app It says It will be active once I start selling

Now they say offer is over so

I need reason why I have not been charged for month of Jan and Feb

case id 14973463531

Thanks

@Rose_Amazon@Steve_Amazon

19 views
2 replies
Account Setup
Tags:Registration
00
Reply
2 replies
user profile
Steve_Amazon
In reply to: Seller_Wa80PDFtlMIzi's post

Hi @Seller_Wa80PDFtlMIzi,

Steve from Amazon here, thank you for reaching out. I have engaged an internal team to further review this situation and to provide guidance.

I will provide updates as I get them, however you may be contacted directly by the team so please be on the lookout for that as well.

Thanks,

Steve

00
user profile
Steve_Amazon
In reply to: Seller_Wa80PDFtlMIzi's post

Hi @Seller_Wa80PDFtlMIzi,

The team has completed reviewing this situation and have advised that you did not start using the professional plan features until March which is why you were not charged the monthly subscription fee until then.

Your account charges are accurate. if further assistance is needed here please let me know.

Thanks,

Steve

00
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user profile
Seller_Wa80PDFtlMIzi

Amazon Global selling from India

Hi

I register for amazon global selling program on the month of September

It says We Charge when you have active listing

I get charged on March

I ask the seller support, they say its $1 for 3 months, then what about Jan and Feb I ask They not giving correct response

In amazon app It says It will be active once I start selling

Now they say offer is over so

I need reason why I have not been charged for month of Jan and Feb

case id 14973463531

Thanks

@Rose_Amazon@Steve_Amazon

19 views
2 replies
Account Setup
Tags:Registration
00
Reply
user profile
Seller_Wa80PDFtlMIzi

Amazon Global selling from India

Hi

I register for amazon global selling program on the month of September

It says We Charge when you have active listing

I get charged on March

I ask the seller support, they say its $1 for 3 months, then what about Jan and Feb I ask They not giving correct response

In amazon app It says It will be active once I start selling

Now they say offer is over so

I need reason why I have not been charged for month of Jan and Feb

case id 14973463531

Thanks

@Rose_Amazon@Steve_Amazon

19 views
2 replies
Account Setup
Tags:Registration
00
Reply
user profile

Amazon Global selling from India

by Seller_Wa80PDFtlMIzi

Hi

I register for amazon global selling program on the month of September

It says We Charge when you have active listing

I get charged on March

I ask the seller support, they say its $1 for 3 months, then what about Jan and Feb I ask They not giving correct response

In amazon app It says It will be active once I start selling

Now they say offer is over so

I need reason why I have not been charged for month of Jan and Feb

case id 14973463531

Thanks

@Rose_Amazon@Steve_Amazon

Account Setup
Tags:Registration
00
19 views
2 replies
Reply
2 replies
2 replies
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Steve_Amazon
In reply to: Seller_Wa80PDFtlMIzi's post

Hi @Seller_Wa80PDFtlMIzi,

Steve from Amazon here, thank you for reaching out. I have engaged an internal team to further review this situation and to provide guidance.

I will provide updates as I get them, however you may be contacted directly by the team so please be on the lookout for that as well.

Thanks,

Steve

00
user profile
Steve_Amazon
In reply to: Seller_Wa80PDFtlMIzi's post

Hi @Seller_Wa80PDFtlMIzi,

The team has completed reviewing this situation and have advised that you did not start using the professional plan features until March which is why you were not charged the monthly subscription fee until then.

Your account charges are accurate. if further assistance is needed here please let me know.

Thanks,

Steve

00
There are no more posts to display
user profile
Steve_Amazon
In reply to: Seller_Wa80PDFtlMIzi's post

Hi @Seller_Wa80PDFtlMIzi,

Steve from Amazon here, thank you for reaching out. I have engaged an internal team to further review this situation and to provide guidance.

I will provide updates as I get them, however you may be contacted directly by the team so please be on the lookout for that as well.

Thanks,

Steve

00
user profile
Steve_Amazon
In reply to: Seller_Wa80PDFtlMIzi's post

Hi @Seller_Wa80PDFtlMIzi,

Steve from Amazon here, thank you for reaching out. I have engaged an internal team to further review this situation and to provide guidance.

I will provide updates as I get them, however you may be contacted directly by the team so please be on the lookout for that as well.

Thanks,

Steve

00
Reply
user profile
Steve_Amazon
In reply to: Seller_Wa80PDFtlMIzi's post

Hi @Seller_Wa80PDFtlMIzi,

The team has completed reviewing this situation and have advised that you did not start using the professional plan features until March which is why you were not charged the monthly subscription fee until then.

Your account charges are accurate. if further assistance is needed here please let me know.

Thanks,

Steve

00
user profile
Steve_Amazon
In reply to: Seller_Wa80PDFtlMIzi's post

Hi @Seller_Wa80PDFtlMIzi,

The team has completed reviewing this situation and have advised that you did not start using the professional plan features until March which is why you were not charged the monthly subscription fee until then.

Your account charges are accurate. if further assistance is needed here please let me know.

Thanks,

Steve

00
Reply
There are no more posts to display