I entered wrong tracking ID for my product,now cant change
I entered the wrong tracking ID for my product in Ship to Amazon section, but now the status shows In Transit. But if I track with my correct tracking ID the UPS website shows that it's already received by Amazon.So I tried to change the Tracking ID from the "Send to Amazon" option but its not updating. Its taking time to save the correct Tracking ID and after some time its showing old Tracking Info which means it's not updating the new one. What to do now? Without updating the ID my product stock also cant increase.
I entered wrong tracking ID for my product,now cant change
I entered the wrong tracking ID for my product in Ship to Amazon section, but now the status shows In Transit. But if I track with my correct tracking ID the UPS website shows that it's already received by Amazon.So I tried to change the Tracking ID from the "Send to Amazon" option but its not updating. Its taking time to save the correct Tracking ID and after some time its showing old Tracking Info which means it's not updating the new one. What to do now? Without updating the ID my product stock also cant increase.
3 replies
Bryce_Amazon
Hey @Seller_yNqdgFBdoCdyP,
If the correct tracking ID shows that the shipment has been received by Amazon, things should proceed as usual.
If you have further concerns about the shipment, my recommendation would be to open a case with Seller Support regarding them. Let me know if you have done so and I can review the case to assist further.
- Bryce
