What's going Amazon - Shipping Performance
What is happening with Amazon? We purchased shipping with Amazon Shipping, which offers certain benefits for sellers on the platform, and now the latest update indicates that we have orders delivered late. We send each and every one of our orders on time and within the indicated timeframe. Now we see that sometimes orders were delivered late by USPS or UPS. Each of the sellers has no justification since we cannot interfere in the processes of third-party companies in their delivery process. I respectfully consider that you should review this new update. USPS shipping costs have increased, and they have also adjusted delivery times, as have other companies like FEDEX, UPS, etc. What is Amazon intending with this modification? Pay more and sell less? What is the other update? The increase in fees in all categories? Let’s open a discussion on this very important topic. Welcome sellers to the new reality.

What's going Amazon - Shipping Performance
What is happening with Amazon? We purchased shipping with Amazon Shipping, which offers certain benefits for sellers on the platform, and now the latest update indicates that we have orders delivered late. We send each and every one of our orders on time and within the indicated timeframe. Now we see that sometimes orders were delivered late by USPS or UPS. Each of the sellers has no justification since we cannot interfere in the processes of third-party companies in their delivery process. I respectfully consider that you should review this new update. USPS shipping costs have increased, and they have also adjusted delivery times, as have other companies like FEDEX, UPS, etc. What is Amazon intending with this modification? Pay more and sell less? What is the other update? The increase in fees in all categories? Let’s open a discussion on this very important topic. Welcome sellers to the new reality.

1 reply
Roberto_Amazon
Hello! @Seller_wBW9S9s1Rc3AN
Thank you for using the Forums and taking the time to voice your concerns. I acknowledge that these changes are unexpected and can bring new challenges.
The updates for on-time delivery policies and shipping settings have been recently announced. Please see the news article below, an email notification was also sent with additional details:
New updates to our on-time delivery policy and shipping settings
To learn more, review your OTDR on your Account Health dashboard or go to On-time delivery.
Thank you for your understanding,
Roberto