Hello @Seller_a1d9WCOPJ5qrl

Seller_a1d9WCOPJ5qrl

a certified organic honey product, has been removed due to a policy violation regarding undeclared drug ingredients.

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Thank you for the information provided regarding the issues that you have been seeing with your product. I understand that our team believes that there is an undeclared drug within the product that is causing it to be prohibited on our platform. If our team is unable to verify your product details, they will be obligated to request more information to ensure the product safety.

Have you ensured that your product detail page and product packaging include all of the details pertaining to the ingredients? If not, this information will be vital to adding to the product detail page to ensure that the details are available for consumers. Once you can confirm this is clearly seen, you can attempt to provide additional testing documentation to our team for review. You mention documents, what have you attempted to provide as of now?

If you would like to share the recent messaging or case ID associated to the situation, we can further review and provide guidance on the current status. Any other details should also be provided so we may gain a better understanding.

Best,

Atlas