Need your guidance about Billing address on supplementary / Authorized credit Card
Recently my account got deactivated due to violation of section 3. When i started my account . i dont have a credit card. I tried to order products with my debit card which was declined on most websites for ordering. than i seek help from friends to get a supplementary card for me . One of my friends who is also running his store on amazon n has a real good credit agreed n get me a supplementary credit card in the month of July this year. He ordered the card which came to his home address . N the billing address for that card will be his address . In the beginning we ordered a couple of items at his address to keep both billing and shipping addresses remains same and after that in the month of august i hired someone else to do the packing and deliver the products after labeling to UPS before they finally arrived in amazon warehouse . Keep in mind now the billing address on the card will still be the address of my friend who is running a store under his name from the same address while the shipping address is changed .
My friend actually helped me out of the way by getting a supplementary card for me AND helped me in building a very good credit . I already got a couple of credit cards in these 4 months which I have plans to use after activation of my account .
Now if apply for reactivation , i will have to provide all the receipts of purchase on which the billing address for the card is the same due to supplementary credit card ( my friend's home from where he registered his own amazon account) .Our SSN ,bank account information and residential address are entirely different for each amazon account.
My question is that if there is any chance of permanent deactivation of one of the accounts due to same billing address on credit card with my name on it , i dont want to hurt my friend's account at any cost as helped me out of the way. i will simply do not apply for re activation and consider it as fate .
I hope you will find the right answer for me in this regards and get me another chance to earn the bread for my family and others .
I will deeply indebt of yours to help me find a solution of this issue
Need your guidance about Billing address on supplementary / Authorized credit Card
Recently my account got deactivated due to violation of section 3. When i started my account . i dont have a credit card. I tried to order products with my debit card which was declined on most websites for ordering. than i seek help from friends to get a supplementary card for me . One of my friends who is also running his store on amazon n has a real good credit agreed n get me a supplementary credit card in the month of July this year. He ordered the card which came to his home address . N the billing address for that card will be his address . In the beginning we ordered a couple of items at his address to keep both billing and shipping addresses remains same and after that in the month of august i hired someone else to do the packing and deliver the products after labeling to UPS before they finally arrived in amazon warehouse . Keep in mind now the billing address on the card will still be the address of my friend who is running a store under his name from the same address while the shipping address is changed .
My friend actually helped me out of the way by getting a supplementary card for me AND helped me in building a very good credit . I already got a couple of credit cards in these 4 months which I have plans to use after activation of my account .
Now if apply for reactivation , i will have to provide all the receipts of purchase on which the billing address for the card is the same due to supplementary credit card ( my friend's home from where he registered his own amazon account) .Our SSN ,bank account information and residential address are entirely different for each amazon account.
My question is that if there is any chance of permanent deactivation of one of the accounts due to same billing address on credit card with my name on it , i dont want to hurt my friend's account at any cost as helped me out of the way. i will simply do not apply for re activation and consider it as fate .
I hope you will find the right answer for me in this regards and get me another chance to earn the bread for my family and others .
I will deeply indebt of yours to help me find a solution of this issue
6 replies
Connor_Amazon
Hi @Seller_2ltJK6WQTrQuH
Connor from Amazon here, thanks for reaching out.
I've reviewed your account and it looks like you have been deactivated for selling inauthentic products which is why you got the section 3 violation.
You will need a valid credit card under your name and address. I strongly suggest against using your friend's address or name as they can get flagged and deactivated.
You are welcome to submit and appeal to our partner team by following the directions below, however you will need to have a valid credit card under your name. The requirements are listed in this link.
***To reactivate your account, go to your "Account Health" and click on "Reactivate My Account" to submit necessary information.
https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_pq
I can't promise reactivation will be granted given the severity of the violation so you will need to work with Account Health and Seller Support to see if they are able to assist.
Hope this helps,
-Connor
