IF YOU'RE NEW - DO NOT SELL ON AMAZON FBA
This is a message to all potential new Amazon FBA sellers - do not sell on Amazon FBA unless you've read through ALL their policies in detail.
As a new seller, I've had an extremely negative experience selling here with many surprises, and I ended up being charged over $3,100. Some of these surprises come from policies that are hidden and you won't know, until it's too late.
With a failing business (from the ridiculous FBA fees that are charged just for storage), I decided to stop selling on Amazon FBA. With this, I was given an option to stop Amazon FBA and have the items returned to me. In this return process, I tried to look to see if I would be charged for this - nothing was to be found during this process. Amazon ends up charging me over $3,100 for the FBA removals. If you didn't search for their policy using the exact search terms of "FBA removal order fee" then you'd also be unaware of this policy, and subsequently charged.
Getting in touch with Amazon support has been horrible. My feeling is that this is intentional, making the process of contacting an actual person difficult while they have their support team offshore. I have a couple of email responses from members of their "leadership team" (Amala S. and Kurt L.) who both give me a copy and paste exact same response. No real help there, unsympathetic, while treating you just as another number.
From what I've experienced, I wouldn't doubt many others feel the same. If you have experienced something similar, I would encourage posting here and discussing, in order to help and save others the headache and financial hardship. This has left an extremely negative experience with Amazon as a whole, and this is my genuine warning to all potential Amazon sellers.
IF YOU'RE NEW - DO NOT SELL ON AMAZON FBA
This is a message to all potential new Amazon FBA sellers - do not sell on Amazon FBA unless you've read through ALL their policies in detail.
As a new seller, I've had an extremely negative experience selling here with many surprises, and I ended up being charged over $3,100. Some of these surprises come from policies that are hidden and you won't know, until it's too late.
With a failing business (from the ridiculous FBA fees that are charged just for storage), I decided to stop selling on Amazon FBA. With this, I was given an option to stop Amazon FBA and have the items returned to me. In this return process, I tried to look to see if I would be charged for this - nothing was to be found during this process. Amazon ends up charging me over $3,100 for the FBA removals. If you didn't search for their policy using the exact search terms of "FBA removal order fee" then you'd also be unaware of this policy, and subsequently charged.
Getting in touch with Amazon support has been horrible. My feeling is that this is intentional, making the process of contacting an actual person difficult while they have their support team offshore. I have a couple of email responses from members of their "leadership team" (Amala S. and Kurt L.) who both give me a copy and paste exact same response. No real help there, unsympathetic, while treating you just as another number.
From what I've experienced, I wouldn't doubt many others feel the same. If you have experienced something similar, I would encourage posting here and discussing, in order to help and save others the headache and financial hardship. This has left an extremely negative experience with Amazon as a whole, and this is my genuine warning to all potential Amazon sellers.
57 replies
Seller_5qltytBx2ZYMz
In all honestly, Amazon FBA is a huge piece of my business. They are terrible at support, I will give you that, which is why you need to work with a freelancer or someone who knows the ropes when you are starting. Many think this is just a set it and forget it type of thing, but it's hard work. Couple tips: Don't start with Amazon FBA, make sure your product is selling at a decent profit point as FBM first, and budget for advertising.
When you start as FBM you realize all the costs and work required. Storage, Shipping, Boxing, Traveling to Post Office, Marketing, Labeling, EVERY DAY. It's difficult to sell the same volume on your own website, so Amazon is a huge boost to any business.
TLDR: Don't start with FBA, start with FBM, realize the difficulty, look at the fees in a different light.
Seller_wmT5RayIg3iVV
I agree with you, Amazon's search algorithm is really unfair. Amazon just wants sellers to pay them a lot of PPC money to get traffic from them. I tried to search for my product by keyword in the title, and it did not appear on any page from 1 to 20, although my product price is half or even 1/3 cheaper than some products and the quality is even better.
After calculating the costs, up to 70% of the cost of revenue is paid to Amazon to get 1 order and it is not certain that every time you run PPC, there will be an order.
You can't sell? Pay more for advertising to Amazon.
The products that are on the first page will stay there forever and traffic will flow to those products.
If you can't sell, the cost of storage will be your burden every month, the longer the storage, the more expensive it is.
If you want to throw away the product, you will have to pay more for throwing away the product.
Seller_T04e1Xn1Myjhp
We pulled off Amazon all togther ! tired of them ripping us off and giving away our product for free.
Seller_RVhTrI8GjXuVL
I'm starting to buy some things on Alibaba and sell on Amazon FBM shipping costs and the supposed profit per product would be 10 dollars in the end the profit goes to Amazon I don't understand how they are buying in China for example Alibaba and sell On Amazon, can someone help me.
Thanks.
Seller_Lu3bFSNnS57zM
Did you calculate the loss if you just liquidated at a no brainer sale price and then fbm new inventory? May have been headache than removal fees
Seller_z4B4YHXbqLGkU
je suis nouveau et je viens de tomber sur ta publication. que dois je faire ? j'ai lu les commentaire mias je n'ai pas vu une solution.
