Can't add products due to invalid credit card
I get this error message when trying to add products: You’re currently unable to add or edit listings because either the credit card on file is invalid or the credit card is in the process of validating, which could take up to 24 hours. Please ensure that you have a valid credit card uploaded in Account Settings. I know my credit cards are valid so I don't know what to do.
Can't add products due to invalid credit card
I get this error message when trying to add products: You’re currently unable to add or edit listings because either the credit card on file is invalid or the credit card is in the process of validating, which could take up to 24 hours. Please ensure that you have a valid credit card uploaded in Account Settings. I know my credit cards are valid so I don't know what to do.
5 replies
Seller_Hi7wbO2Kbo6bl
Is this an account of long standing, or are you trying to list your first products?
If new -- you must use a credit card -- not debit.
Blake_Amazon
Hey there @Seller_KOnmiI9PWGZc4, the other seller on the thread asked a good question of whether you are trying to list for the first time, or if your previously accepted cards no longer are working. Either way, the folks in the Account Setup category of the Forums can help troubleshoot with issues like this!
-Blake
