BLOCKED ASIN by mistaken throught the right owner during filing the infringement to other seller
We have the right owner and trademark certificate…when we file the infringement by mistake we choose the all seller option in infringement form…and after that my own listing is also blocked…and now we do many times to appeal and send many mails to notice-dispute@amazon.in. but they did not take action rdgarding this…i have all the proofs and we are the asin creator and i have the trademark certificate also…and seller support is helpless.they dnt provide any solution…what we do now
BLOCKED ASIN by mistaken throught the right owner during filing the infringement to other seller
We have the right owner and trademark certificate…when we file the infringement by mistake we choose the all seller option in infringement form…and after that my own listing is also blocked…and now we do many times to appeal and send many mails to notice-dispute@amazon.in. but they did not take action rdgarding this…i have all the proofs and we are the asin creator and i have the trademark certificate also…and seller support is helpless.they dnt provide any solution…what we do now
25 replies
Seller_rmbEuaZCqCTSF
Please use the same email id which you have given in form while filling infringement. It has been done with me as well. But its get reinstated within 2-3 days.
Seller_6gurMbS5CXXb0
Send Mail to performance team They will help you regarding this.
Seller_55ndydoDyOyvq
Sir
You have to double check all the mail which are going towards Amazon seller performance team or notice dispute .
My friend account is suspended due to that thing like which you said above .
Solution. mail to Amazon around 1 month maybe they open your listings
And mail to seller performance team also
Seller_TxhKmHUPevzd8
you r right they are not doing any help
Seller_ry0c5KFIZpBnE
Kailash Enterprises, Is your listing are active now.
We too having the same issue…
Seller_UoNROcHLfaCsz
Hi
We have done the same mistake. We have retracted the complaint thru brand registry but still waiting for the reply from past 4 days. Very frustrating. Brand owners themselves are getting blocked from their own created asins. Is your sales is same as before or has gone down for that asin?
Seller_YRJwDbJvO5MZQ
The best way to fix such issue when Amazon customer care don’t listen or help. Send an email to the CEO.
You will get the fix with in a day.
Seller_81lx8jvfBjb4z
We have are facing the same issue. Amazon has first blocked the entire listing, then reinstated it such that no seller can list that product. I wrote more than 10 emails with screen shots and trademark certificates but they don’t understand the problem. I tried to Retract the violation. Seller support is useless in this case. Sending emails to notice-dispute@amazon.in is not helping even.
We are the trademark owners of the brand, but the listing is still blocked for all the sellers including our own seller account. Also, a new seller can’t list this product.
Now what should I do ?
