Can someone help me with something? i seem to be stuck in a loop with the amazon help desk. i am trying to list a new product, but when i input my gtin from gs1 i get an error code of 8572. amazon investigates, asks for proof of ownership of brand (i am brand registered and own the brand), proof of ownership of the upc (they said a screenshot was sufficient) and proof of connection between brand and manufacturer (i am the manufacturer, i make my products in my house). they investigate, tell me that we have found that the Brand and Manufacturer are not enrolled in GTIN Authority. If a Brand/Manufacturer is not enrolled, then it shouldn't be blocked by GTIN error, please relist the product. i relist, and still get the same error. i keep going round and round with this. i have included their latest response below. does anyone have any advice, i have been stuck in this loop for over a week and dont know what to do.

thanks.

"We understand your concern is regarding adding a product. Thank you for bringing this to our attention and working with us to resolve this issue. Please know that we strive to put in our best to help you make selling a better experience. However, there are situations where we have to express our inability to meet your requirements and expectations wholeheartedly. Please find the investigation outcome below: We have investigated and found that the Brand and Manufacturer are not enrolled in GTIN Authority. If a Brand/Manufacturer is not enrolled, then it shouldn't be blocked by GTIN error. Please be advised re-list the product. If the error still persists, provide us the latest Submission ID to check the brand classifier error. We also require a proof of affiliation between the brand/manufacturer AND the UPC owner (if different) which MUST come from the brand AND have a signature and point of contact for the brand. It MUST point out the affiliation directly. Once we receive this information, we will be able to research the issue. We humbly request that you take this extra step and provide us with all the information needed so that we can ensure you get the correct resolution for your query."