Deposit method cannot be changed
URGENT: Amazon Removed Bank Details Linked to Incred Loan ā Cannot Update or Withdraw Funds
Dear Sellers / Moderators,
I urgently need help regarding a critical issue that has affected my Amazon India seller account.
About 2 years ago, I took a business loan through Amazon Lending with incred . As per the lending process, my bank account was automatically linked with Incred designated account, and everything worked smoothly until 20 ago
Suddenly, Amazon removed the bank details and now shows an error message:
"Bank account details removed. Please assign or update a valid bank account."
However, when I try to assign or update the bank account, I get this error:
"FORBIDDEN: You are not allowed to update the bank details."
I understand that the account is locked due to the Incred loan, but why were the bank details removed in the first place?
My Amazon account has:
- **ā¹1,00,000++ in balance**
- **ā¹45,000 available for withdrawal**
But I cannot withdraw any amount due to this issue.
I have contacted Seller Support **daily for 7+ days**, but they only reply with "We're working on it. Please wait."
This situation is affecting my business operations, and Iām under financial pressure due to this unnecessary delay.
š¹ Requesting Amazon Team:
- Kindly explain why the bank account was removed.
- Please help me either relink the correct account or release my funds urgently.
š¹ Requesting Fellow Sellers:
- If anyone faced a similar issue and got it resolved, please share how you managed it.
Thanks in advance for your support.
Case id: 11129884472
1 reply
Roberto_Amazon
Hello! @Seller_DoZmXFWtEHsuY
Thank you for using the Forums. Other members have faced similar issues with their deposit methods, I see that the case you are working with is currently open and with the right teams.
The last update from the team is that you should be able to update the deposit method. Can you please confirm if the error is still present?
Thanks,