shipment arrived at ont8, but not check in and receive
Our shipment have arrived at ont8 warehouse on oct 19, but 20 days have passed, the shipment still not be checked in and received, has any one meet the same problem recently ? we have opened a case and provided POD, but still cannot confirm the status of the shipment. we are just worried about the shipment lost after waiting such a long time. How should we do now ?
shipment arrived at ont8, but not check in and receive
Our shipment have arrived at ont8 warehouse on oct 19, but 20 days have passed, the shipment still not be checked in and received, has any one meet the same problem recently ? we have opened a case and provided POD, but still cannot confirm the status of the shipment. we are just worried about the shipment lost after waiting such a long time. How should we do now ?
1 reply
TaylorR_Amazon
Hi @Seller_iuWZG8k0beGjT, I know this can be really worrisome from the seller perspective! However, this time of year, there are frequently delays as the fulfillment centers receive a large volume of shipments at once. Check out Track your shipments: Shipping Queue and shipment summary for details on the receiving timeline. If you would like me to take a look, let me know the shipment ID.
Thank you!
