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Seller_2pihqdROqioin

Can I change the SKU Number and UPC and keep exisitng reviews

I need to change the SKU Number and UPC code on all my products for inventory management - is there a way to keep reviews from the existing products?

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Seller_2pihqdROqioin

Can I change the SKU Number and UPC and keep exisitng reviews

I need to change the SKU Number and UPC code on all my products for inventory management - is there a way to keep reviews from the existing products?

00
43 views
5 replies
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5 replies
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Seller_z3XfkorVSmnEY

Did something change about your product? Were you issued a new UPC from GS1?

You can have multiple SKUs per ASIN. Product reviews stay with the ASIN.

10
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Michelle_Amazon

Hello @Seller_2pihqdROqioin,

Michelle here with Amazon. I hope you are having a great day. I have read your concern regarding the new UPC on your products due to packaging changes. As River_Retail stated, you will need to create a new ASIN. Unfortunately, creating a variation will not work since the packaging is different. What you can do though is send customers to your new product using the Newer Version Widget which will drive traffic to your new listings. The reviews from your old products will not come over, however, your new listing will get traffic from your older listing and you will start to build new reviews on your new ASIN. You can read the entire policy for detail page updates below.

Product Detail Page Rules

While I know this is not the outcome you were hoping for, I hope this information is helpful.

Regards,

Michelle

00
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Seller_2pihqdROqioin

Can I change the SKU Number and UPC and keep exisitng reviews

I need to change the SKU Number and UPC code on all my products for inventory management - is there a way to keep reviews from the existing products?

43 views
5 replies
00
Reply
user profile
Seller_2pihqdROqioin

Can I change the SKU Number and UPC and keep exisitng reviews

I need to change the SKU Number and UPC code on all my products for inventory management - is there a way to keep reviews from the existing products?

00
43 views
5 replies
Reply
user profile

Can I change the SKU Number and UPC and keep exisitng reviews

by Seller_2pihqdROqioin

I need to change the SKU Number and UPC code on all my products for inventory management - is there a way to keep reviews from the existing products?

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43 views
5 replies
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Seller_z3XfkorVSmnEY

Did something change about your product? Were you issued a new UPC from GS1?

You can have multiple SKUs per ASIN. Product reviews stay with the ASIN.

10
user profile
Michelle_Amazon

Hello @Seller_2pihqdROqioin,

Michelle here with Amazon. I hope you are having a great day. I have read your concern regarding the new UPC on your products due to packaging changes. As River_Retail stated, you will need to create a new ASIN. Unfortunately, creating a variation will not work since the packaging is different. What you can do though is send customers to your new product using the Newer Version Widget which will drive traffic to your new listings. The reviews from your old products will not come over, however, your new listing will get traffic from your older listing and you will start to build new reviews on your new ASIN. You can read the entire policy for detail page updates below.

Product Detail Page Rules

While I know this is not the outcome you were hoping for, I hope this information is helpful.

Regards,

Michelle

00
Follow this discussion to be notified about new activity
user profile
Seller_z3XfkorVSmnEY

Did something change about your product? Were you issued a new UPC from GS1?

You can have multiple SKUs per ASIN. Product reviews stay with the ASIN.

10
user profile
Seller_z3XfkorVSmnEY

Did something change about your product? Were you issued a new UPC from GS1?

You can have multiple SKUs per ASIN. Product reviews stay with the ASIN.

10
Reply
user profile
Michelle_Amazon

Hello @Seller_2pihqdROqioin,

Michelle here with Amazon. I hope you are having a great day. I have read your concern regarding the new UPC on your products due to packaging changes. As River_Retail stated, you will need to create a new ASIN. Unfortunately, creating a variation will not work since the packaging is different. What you can do though is send customers to your new product using the Newer Version Widget which will drive traffic to your new listings. The reviews from your old products will not come over, however, your new listing will get traffic from your older listing and you will start to build new reviews on your new ASIN. You can read the entire policy for detail page updates below.

Product Detail Page Rules

While I know this is not the outcome you were hoping for, I hope this information is helpful.

Regards,

Michelle

00
user profile
Michelle_Amazon

Hello @Seller_2pihqdROqioin,

Michelle here with Amazon. I hope you are having a great day. I have read your concern regarding the new UPC on your products due to packaging changes. As River_Retail stated, you will need to create a new ASIN. Unfortunately, creating a variation will not work since the packaging is different. What you can do though is send customers to your new product using the Newer Version Widget which will drive traffic to your new listings. The reviews from your old products will not come over, however, your new listing will get traffic from your older listing and you will start to build new reviews on your new ASIN. You can read the entire policy for detail page updates below.

Product Detail Page Rules

While I know this is not the outcome you were hoping for, I hope this information is helpful.

Regards,

Michelle

00
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