REPLACEMENT ORDERS
HELLO AMAZON
WE FROM DRY FRUIT HUB SELLING DRY FRUITS NUTS SEEDS AND WHOLE SPICES WHICH COMES UNDER NON RETURNABLE FOOD PRODUCTS CATEGORY .
DAILY WE RECIEVED REPLACEMENT ORDERS
OUR QUESTION WHEN FOOD PRODUCTS ARE NON RETURNABLE THEN HOW ORDER IS REPLACED WITH ORDER ONE .ONCE FOOD PRODUCT DELIVERED THEN NO CHANCE OF RETURN PICKUP THEN WHY REPLACEMENT ORDER ISSUED GIVE FULL REFUND TO CUSTOMER AND TOLD THIM TO BUY AGAIN PROBLEM SOLVED .
BUT WHEN REPLACEMENT ISSUES SELLER HAVE LOSS OF PRODUCT TWICE
IN SOME CASE
AMAZON CC ISSUED REFUND AND REPLACEMENT AT A TIME IN THIS CASE SELLERS BEAR HEAVY LOSSES OF 2 TIMES PRODUCT AND REFUND
WE SUGGEST AMAZON PLEASE STOP REPLACEMENT ORDERS
REPLACEMENT ORDERS
HELLO AMAZON
WE FROM DRY FRUIT HUB SELLING DRY FRUITS NUTS SEEDS AND WHOLE SPICES WHICH COMES UNDER NON RETURNABLE FOOD PRODUCTS CATEGORY .
DAILY WE RECIEVED REPLACEMENT ORDERS
OUR QUESTION WHEN FOOD PRODUCTS ARE NON RETURNABLE THEN HOW ORDER IS REPLACED WITH ORDER ONE .ONCE FOOD PRODUCT DELIVERED THEN NO CHANCE OF RETURN PICKUP THEN WHY REPLACEMENT ORDER ISSUED GIVE FULL REFUND TO CUSTOMER AND TOLD THIM TO BUY AGAIN PROBLEM SOLVED .
BUT WHEN REPLACEMENT ISSUES SELLER HAVE LOSS OF PRODUCT TWICE
IN SOME CASE
AMAZON CC ISSUED REFUND AND REPLACEMENT AT A TIME IN THIS CASE SELLERS BEAR HEAVY LOSSES OF 2 TIMES PRODUCT AND REFUND
WE SUGGEST AMAZON PLEASE STOP REPLACEMENT ORDERS
4 replies
Adam_Amazon_
Hello @Seller_5ajV7zOjNEpvW,
Thank you for your post. Did you reach Sellers Support about this? You are 100% right, if the item is unreturnable it should not be replaceable.
Adam
Seller_5ajV7zOjNEpvW
ANY UPDATE FROM AMAZON REPLACEMENT ORDERS ON NON RETURNABLE ORDERS
Seller_ezzB0Dr3s8Ebd
Brother post on social media with live video describing all issue and show them in live video show all case IDs , all this seller forms , customer replacement order IDs , customer replacement reason all details show in social media tag amazon , Jeff bezos , Elon musk and most important our Ministry of Consumer Affairs. after that within hours they will answer you.